It could also be that the have the timeout too tight, and you're seeing a
side effect of variable latency. Like the others, you may want to get a
packet capture. Although that may not tell you much. Perhaps their IT
department can give you an error code or explanation?
--
bp
part15sbs{at}gmail{dot}comOn Tue, Nov 3, 2020 at 12:24 PM Ken Hohhof <[email protected]> wrote: > I thought most VPN problems were due to NAT traversal issues, but usually > that means they flat out don't work, not work for awhile and drop the > connection. > > -----Original Message----- > From: AF <[email protected]> On Behalf Of Mark - Myakka Technologies > Sent: Tuesday, November 3, 2020 1:26 PM > To: AnimalFarm Microwave Users Group <[email protected]> > Subject: Re: [AFMUG] VPN Issue > > Not yet. May have to try that next. > > > -- > Best regards, > Mark mailto:[email protected] > > Myakka Technologies, Inc. > www.Myakka.com > > ------ > > Tuesday, November 3, 2020, 2:24:23 PM, you wrote: > > fmc> Have you done a packet capture? > fmc> > > fmc> Jared > fmc> > fmc> > > > fmc> From: "Mark - Myakka Technologies" <[email protected]> > fmc> To: "AnimalFarm Microwave Users Group" <[email protected]> > fmc> Subject: Re: [AFMUG] VPN Issue > fmc> James, > > fmc> Yup > > fmc> -- > fmc> Best regards, > fmc> Mark mailto:[email protected] > > fmc> Myakka Technologies, Inc. > fmc> www.Myakka.com[http://www.Myakka.com] > > fmc> ------ > > fmc> Tuesday, November 3, 2020, 1:25:37 PM, you wrote: > > fmc> If it’s a remote employee connecting to their workplace you can > fmc> pretty much guarantee that the response will be “my IT people said > fmc> it’s my ISP, there’s NO problems on their end”……… > > fmc> From: AF <[email protected]> On Behalf Of [email protected] > fmc> Sent: Tuesday, November 3, 2020 12:22 PM > fmc> To: [email protected] > fmc> Subject: Re: [AFMUG] VPN Issue > > fmc> I suppose having the customer complain to their VPN provider is > totally out of the question? > > > fmc> Jared > > > >> From: "Mark - Myakka Technologies" > >> <[email protected]>[mailto:[email protected]%3e] > >> To: "AnimalFarm Microwave Users Group" > >> <[email protected]>[mailto:[email protected]%3e] > >> Subject: [AFMUG] VPN Issue > >> > >> I have a customer that calls on a regular basis about her VPN being > >> disconnected. I try use Ping Plotter and PathPing to test to the VPN > >> end point. > >> > >> Usually I see a bunch of dropped packets at 4.69.207.21 which is a > >> CenturyLink router. Not sure if that is the issue or not. > >> > >> Not sure what I can do with this. Tried explaining to her I don't own > >> the whole Internet. > >> > >> 6 22ms 0/ 100 = 0% 0/ 100 = 0% 208.38.184.9 0/ 100 = 0% | > >> 7 11ms 0/ 100 = 0% 0/ 100 = 0% xe-10-2-2.bar1.tampa1.level3.net > >> [4.53.172.41] 0/ 100 = 0% | > >> 8 18ms 0/ 100 = 0% 0/ 100 = 0% ae-1-51.ear2.miami1.level3.net > >> [4.69.207.21] 100/ 100 =100% | > >> 9 --- 100/ 100 =100% 0/ 100 = 0% verizon-level3-miami1.level3.net > >> [4.68.63.102] 0/ 100 = 0% | > >> 10 --- 100/ 100 =100% 0/ 100 = 0% > >> 0.af0.tulyok13-mse01-aa-ie1.alter.net [140.222.6.223] 0/ 100 = 0% | > >> 11 --- 100/ 100 =100% 0/ 100 = 0% 10.sub-69-83-99.myvzw.com > >> [69.83.99.10] 0/ 100 = 0% | > >> 12 --- 100/ 100 =100% 0/ 100 = 0% 155.sub-69-82-50.myvzw.com > >> [69.82.50.155] > >> > >> > >> -- > >> > >> Thanks, > >> Mark mailto:[email protected][mailto:[email protected]] > >> > >> Myakka Technologies, Inc. > >> www.Myakka.com[http://www.Myakka.com] > >> > >> > >> -- > >> AF mailing list > >> [email protected][mailto:[email protected]] > >> http://af.afmug.com/mailman/listinfo/af_af.afmug.com[http://af.afmug. > >> com/mailman/listinfo/af_af.afmug.com] > >> > > fmc> -- > fmc> AF mailing list > fmc> [email protected][mailto:[email protected]] > fmc> http://af.afmug.com/mailman/listinfo/af_af.afmug.com > fmc> > fmc> ------------------------------------------------------------ > > fmc> Total Control Panel > fmc> Login[https://asp.reflexion.net/login?domain=litewire.net] > > fmc> To: > fmc> [email protected][https://asp.reflexion.net/address-properties?aID > fmc> =242260993&domain=litewire.net] > fmc> From: [email protected][mailto:[email protected]] > fmc> > > fmc> You received this message because the domain afmug.com is on your > fmc> allow list. -- AF mailing list [email protected] > fmc> http://af.afmug.com/mailman/listinfo/af_af.afmug.com[http://af.afmu > fmc> g.com/mailman/listinfo/af_af.afmug.com] > > > -- > AF mailing list > [email protected] > http://af.afmug.com/mailman/listinfo/af_af.afmug.com > > > > -- > AF mailing list > [email protected] > http://af.afmug.com/mailman/listinfo/af_af.afmug.com >
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