Yes, what Nate said.

 

Check what NTP server the ATA is using, and that it is reachable (especially
if the ATA does not have a globally routable IP address), and that the NTP
server has the correct time.

 

From: AF <[email protected]> On Behalf Of Nate Burke
Sent: Friday, November 6, 2020 8:46 AM
To: AnimalFarm Microwave Users Group <[email protected]>
Subject: Re: [AFMUG] Time on Analog Phones

 

With my Non-phone background, I think that it sends the time as part of the
CID string.  So a customer may manually set the time on a phone, and then
when the first call comes in, it resets the time.  I usually track time
issues down to an incorrect time setting in the ATA.  

On 11/6/2020 8:44 AM, Adam Moffett wrote:

I think they do send the time on POTS lines.  ADSI maybe?

Are the time and timezone both correct on the ONT?

 

 

On 11/6/2020 8:32 AM, Mike Hammett wrote:

I thought we had talked about this recently (and I thought it was Nate), but
I can't find the conversation to figure out what's going on.

 

We recently have moved a couple customers off of Frontier to dialtone
derived from our ONTs that are having problems. The only problem is that the
time displayed on their phone is now no longer correct. They set the time
and it stays for a bit, but then resets to something not correct. I guess
when they were on Frontier, it worked correctly all of the time. 

 

Would Frontier have had some kind of service setup on their POTS lines that
provided time? I've never heard of such a thing.

 

I would think it was just a failing phone system, but to have multiple
customers converted in a month all have the same problem? Seems fishy.

 

 

I'm assuming it's some kind of key system, but I don't know what as I
haven't seen it.



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