+1
On 11/13/2020 11:54 AM, Ken Hohhof wrote:
I can’t respond directly to your question. But note that you can get
your certification from a different company that you use as your SAS.
And if you’re having problems with Google/Coursera, keep in mind
Google will be your TPA going forward, so there may be ongoing problems.
FWIW, I took Commscope’s online training and exam which was proctored
by ProctorU. The training was competently done and the whole process
didn’t involve a huge investment of time. We actually use Federated
as our SAS, mostly because they were the farthest along working with
Cambium, I don’t think Commscope was even available at the time. But
I have no problem recommending Commscope for CPI training and
certification.
If they refunded your money, you might want to start over with a
different TPA.
*From:* AF <af-boun...@af.afmug.com> *On Behalf Of *Matt Corcoran
*Sent:* Friday, November 13, 2020 11:34 AM
*To:* AF@af.afmug.com
*Subject:* [AFMUG] CBRS Google CPI Certificate via Coursera
According to Coursera, Google's CBRS CPI Certificate (required for
CBRS operation) remains _unavailable_ since at least early October.
Has anyone successfully taken the Google CPI Certificate exam in the
last month?
I had completed the training and sat down during my scheduled time
with ProctorU but the exam would not load properly and I was told
there is a known issue/technical problem. After 12 email runarounds
asking if the issue was fixed, Coursera refunded the coarse.
Google said the course in only available via Coursera and they have
been "looking into this" for the last two weeks.
My gut feeling is that Coursera just doesn't have anyone available or
competent to respond. Maybe it actually works now, but I sure hate
to waste another day only to find out the exam is still broken.
Just curious if anyone else has experienced this?
Matt
Web Developer and Network/RF Engineer
*####* (Coursera Learner Support)
##### ######## ###########
Hello Matthew,
Thank you for reaching out to us!
I am deeply sorry to let you know that this issue hasn't been fixed
and we truly apologize for the hassle you have been experiencing with
the Quiz of the Course Become a CBRS Certified Professional Installer
by Google
<https://www.coursera.org/learn/google-cbrs-cpi-training> and my
sincere apologies for the delay that our Engineering team is having on
fixing the issue as we understand that this is affecting you at your work.
I’ve refunded the one-time payment you made towards this Course. You
will see your funds returned to your original form of payment in 3-5
business days, depending on the processing speed of your bank.
Once again, my sincere apologies for this!
If you have any other questions or need further assistance, please
feel free to let me know.
Happy learning,
Coursera Learner Services
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