Re: [AFMUG] AT&T outage

Wed, 30 Dec 2020 09:23:58 -0800

We used to do that, but anymore the guy ordering the circuit is not the guy working on the circuit. And the number that we have is just to a corporate IT support center, with no idea what's going on at the dmarc location.
We even got slapped once for proactively calling, because that screwed up their internal ticketing system for opening a ticket during an outage, because their system has to notice the outage to create a ticket. 

On 12/30/2020 10:15 AM, Adam Moffett wrote:



I remember in maybe 1999 or 2000 rebooting a router for a firmware 
upgrade and Sprint called to say that our circuit flapped and to see 
if we needed assistance.  I was happy to know that they were keeping 
an eye out for us.



I tell everybody that story and beat it into their heads if you see a 
business go down, you call them first.  Maybe they're just moving 
cords, but they'll be happy that we cared enough to check in with 
them.  I would do it for residential too, but the ignorant and crazy 
sprinkled among them would ruin that experience pretty quickly.  
Instead of "I'm glad you're keeping an eye on that", it'll be "OMG WHY 
ARE YOU SPYING ON ME?"




On 12/29/2020 2:55 AM, Steve Jones wrote:

Our bonded at&t t1s were my favorite circuit, clean 6mbps for like 
600 customers on alvarion which was the only interference in 2.4, 
they called us when there was an outage, not that there was one 
often, I thought that was odd.

I miss those days

Now att periodically tries to sell us connections that dont exist on 
fiber that doesnt exist, I think the boss still sometimes toys with 
their sales reps.
I think att gives out free meth to their people, I wonder if any of 
them have teeth.



On Mon, Dec 28, 2020, 9:32 PM Ken Hohhof <[email protected] 
<mailto:[email protected]>> wrote:


    Looks like HTC still makes phones.

    https://www.engadget.com/htc-u20-5g-desire-20-pro-tw-081936546.html

    *From:* AF <[email protected]
    <mailto:[email protected]>> *On Behalf Of *CBB - Jay Fuller
    *Sent:* Monday, December 28, 2020 9:09 PM
    *To:* AnimalFarm Microwave Users Group <[email protected]
    <mailto:[email protected]>>
    *Subject:* Re: [AFMUG] AT&T outage

    We (in north alabama) had a rough 48 hours.  Went down 11:30ish
    after the blast and didn't come back up until late last night.

    Or maybe it was Saturday night.  It was Saturday night, we did a
    movie on Sunday.  I refused on Sat cause I knew i'd be preoccupied

    and didn't want to bug wife lol

    I used to post on this list quite a bit from my phone but it died
    and i can't get a replacement (i love HTC, don't want anything else)

    I never loaded the list on my old as dirt 5 year old HTC i'm
    using as a backup.....sigh.....

    soon. Might get one of those fancy google phones.

        ----- Original Message -----

        *From:*castarritt <mailto:[email protected]>

        *To:*AnimalFarm Microwave Users Group <mailto:[email protected]>

        *Sent:*Monday, December 28, 2020 3:09 PM

        *Subject:*Re: [AFMUG] AT&T outage

        If you experience an AT&T outage lasting more than four
        hours, contact your family vehicle demolitionist?

        On Mon, Dec 28, 2020 at 2:31 PM James Howard
        <[email protected] <mailto:[email protected]>> wrote:

            Don’t they make pills for that sort of thing?  Maybe
            Steve’s doctors can fix you up.

            *From:* AF <[email protected]
            <mailto:[email protected]>> *On Behalf Of *Chuck
            McCown via AF
            *Sent:* Monday, December 28, 2020 2:15 PM
            *To:* AnimalFarm Microwave Users Group <[email protected]
            <mailto:[email protected]>>
            *Cc:* Chuck McCown <[email protected]
            <mailto:[email protected]>>
            *Subject:* Re: [AFMUG] AT&T outage

            Must have been the tower I normally use. I slowly came back.

            *From:*Jaime Solorza

            *Sent:*Monday, December 28, 2020 1:05 PM

            *To:*AnimalFarm Microwave Users Group

            *Subject:*Re: [AFMUG] AT&T outage

            The Man

            Jaime Solorza

            Wireless Systems Architect

            915-861-1390

            On Sun, Dec 27, 2020 at 7:31 PM Chuck McCown via AF
            <[email protected] <mailto:[email protected]>> wrote:

                We are out.  I wonder how widespread this is?

                Sent from my iPhone



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