Forrest - thank you for the explanation!

-Rob

On Wed, Jan 20, 2021 at 7:35 PM Forrest Christian (List Account) <
[email protected]> wrote:

> The explanation of what I think is going on is a bit hard to describe:
>
> The base unit draws power from the highest voltage supply attached to the
> device using diodes to select between them.  Where two supplies are roughly
> the same voltage it is sort of random which it considers the highest
> voltage since there are some diode tolerances involved - and if they are
> really close there is a possibility that it will pull from both.
>
> When your power source failed, the wall wart was still most likely
> providing intermittent bursts of 12V, which the base unit was trying to use
> 100%, which would force the wall wart to drop power since it didn't really
> have much power available.   I'm guessing if you had connected something
> like an oscilloscope to the wall wart input you would have seen voltages
> alternating between some low voltage and 12V fairly rapidly.  The
> sitemonitor averages this long enough that you probably were seeing 8V
> because that was the average.  Or stated differently:  The wall wart would
> put out 12V, the base unit would try to use that since it was higher than
> your battery voltage, which would cause the wall wart to fail because it
> didn't have adequate input voltage, which would cause the base unit to
> switch back to the battery which would cause the wall wart to produce 12V
> again, which the base unit would use again, and the cycle would repeat,
> with an average voltage of ~8V.
>
> I'm guessing what is going on now is that the same thing is going on
> except that for whatever reason the wall wart is not dropping down below
> 12V like it was.   Another mode that a wall wart with insufficient power
> can get into is that it raises it's voltage to just at the point that it
> provides some of the power to the sitemonitor and the battery provides the
> rest.  If it tries to provide more, the sitemonitor will pull more power
> from it, causing the voltage to drop.   So at this point, it seems like the
> wall-wart has switched to this 'tracking' mode for some reason - maybe
> there's a bit more or less power.
>
> I guess the executive summary would be that what you're seeing isn't 100%
> unexpected in the case where the wall-wart isn't being powered correctly
> but hasn't completely lost power.
>
> On Wed, Jan 20, 2021 at 7:34 PM Rob Genovesi <[email protected]>
> wrote:
>
>> Apologies in advance for the lengthy explanation, but hoping the
>> hivemind can help explain what might be happening here:
>>
>> We use packetflux sitemonitors to monitor utility power status and
>> battery voltage at many sites.
>>
>> Pwr1 is wired into a 12V wall wart power supply plugged into utility
>> power.
>>
>> Pwr2 is wired to batteries of UPS.
>>
>> Pwr1 typically reads ~12V if the power is on and 0 when utility power
>> is lost and we know we are running on batteries.  The other day is
>> started reading 8V so we new something was not right with utility
>> power.
>>
>> The battery voltage started falling, confirming utility power issue,
>> so a tech went to the site and plugged in a generator.
>>
>> As soon as the generator was plugged in Pwr1 went back up to 12V (even
>> though utility power was still funked).  A meter on the AC confirmed
>> only 60VAC.
>>
>> Ever since then Pwr1 (AC) has followed the same readings as Pwr2 -
>> nearly 12V when the generator is running but once the generator quits
>> the voltage reading of Pwr1 drops and starts descending as the
>> batteries discharge.
>>
>> Attached is a screen shot of our monitoring of these events.
>>
>> Had the tech unplug the wall wart and Pwr1 went to 0V.
>>
>> I thought Pwr1 and Pwr2 were isolated from each other and not sure why
>> Pwr1 would start acting this way?
>>
>> Thanks in advance for any thoughts.
>>
>>
>> -Rob
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>>
>
>
> --
> - Forrest
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>
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