I think it’s become very common to make problems out to be someone else’s 
fault.  Or maybe it always has been common?

 

Fixing problems is hard.  You have to think, and troubleshoot, and do work and 
stuff.  

Much easier to screech at someone else.

 

 

From: AF <[email protected]> On Behalf Of Mathew Howard
Sent: Wednesday, June 08, 2022 3:05 PM
To: AnimalFarm Microwave Users Group <[email protected]>
Subject: Re: [AFMUG] Why do customers have such short memories?

 

They don't remember what they don't want to remember...

 

On Wed, Jun 8, 2022 at 1:58 PM Nate Burke <[email protected] 
<mailto:[email protected]> > wrote:

"If you want Internet, we have to mount the radio in this single spot on 
your roof, and you HAVE to keep that one tree in your yard from getting 
any taller"

"This tree right here?  I'll keep it so trimmed that it'll probably die, 
I'll cut it down before you're out of the driveway, I really need Internet"

<Fast forward 3 years>

"Your internet sucks"

"Your radio has been slowly losing signal all spring, have you kept the 
tree trimmed?  The tree we told you at install would cause a problem in 
a few years if you didn't' trim it."

"What tree? They never mentioned a tree, ever, why did you install it if 
it was going to stop working?"


I don't know if that's worse, or the guy that we installed the radio on 
his 70' concrete silo with no ladder because he had a bucket truck, and 
that was the only place it would work.  He insisted it wasn't a problem 
because he owned the bucket truck.  Fast forward a year to his radio 
dead after a lightening strike, where's the bucket truck?  He sold it 
because he didn't need it anymore.

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