They thought they owned the customer. But from 40 years ago marketing classes, what they got with their $25 promo was value shoppers, high churn customers, not loyalty or inertia customers.I guess like the 20 year old hottie who steals some rich guy from his 30 year old wife, should prepare to be replaced herself in 10 years.---- Original Message ----From: "Chuck McCown via AF" Sent: 3/12/2024 4:25:18 PMTo: "Josh Luthman" , "AnimalFarm Microwave Users Group" Cc: [email protected]: Re: [AFMUG] Nice call
How you gonna fight $25/month for 1G? ? Best Regards,Chuck McCownMcCown Technology Corporation 8401 N Commerce DrLake Point, Utah 84074801-250-9503 Office435-830-4306 Cellwww.mccowntech.comwww.microtrench.prowww.terabitnetworks.com ? From: Josh Luthman Sent: Tuesday, March 12, 2024 3:15 PM To: AnimalFarm Microwave Users Group Cc: [email protected] Subject: Re: [AFMUG] Nice call ? They made money for 2 years and you made negative money with your depreciating ONT.? Better now that he's back but damn that's a lot of lost revenue :/ ? On Wed, Mar 6, 2024 at 5:17?PM Chuck McCown via AF <[email protected]> wrote: Just had a call from a former customer.? He was wanting to come back.? He went with an Xfinity $25/month deal.? This was 2 years ago.? The deal expired and now he wants to come back.? We left the ONT and are ready to simply turn him back on.? Nice to win one back like that.? Especially against those guys.? ?-- AF mailing [email protected]http://af.afmug.com/mailman/listinfo/af_af.afmug.com
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