I have some Calix active gear in the field, and I was using some Gigaspire
routers. I've since switched to Ubiquiti GPON and it has been very solid
since I started using it, which was several years ago. Adtran supposedly
has a good product line-up and I'm told it is more reasonable than Calix,
although I was never able to get pricing.  The Calix stuff works well, but
is best when you're spending OPM.

On Sun, Dec 14, 2025, 11:40 AM Ken Hohhof <[email protected]> wrote:

> Good info all of you.
>
>
>
> I started thinking about this when I saw a Reddit post by an ISP customer
> who went to the Calix website and said it was “creepy as hell”.  But the
> post was 6 years ago, and you have to take stuff people post on the
> Internet with a grain of salt.
>
>
> https://www.reddit.com/r/privacytoolsIO/comments/gd46zy/my_isp_will_require_the_calix_gigacenter_in_my/
>
>
>
> I do remember talking to Calix at a WISPAmerica show, I think the last one
> I went to was St. Louis in 2015 so it must have been at least 10 years
> ago.  The guy was very helpful and I think even lived near me, but after
> following up decided my company wasn’t nearly big enough to use them.  Had
> to create an account, send people to training, buy direct not through
> distribution, just to kick the tires and do a lab eval of the WiFi
> performance.  My impression was they were for ISPs that would buy equipment
> by the truckload, and also they were kind of a no sex before marriage
> company, not even a kiss.  Take the plunge and commit.  But that was 10
> years ago.
>
>
>
> Another thing someone else has mentioned to me is ISP customers look at
> their router and assume their ISP is named something like GigaSpire BLAST,
> and that’s who to call for support.  Reminds me of the old days when lots
> of people said their Internet provider was named Linksys.  I’m sure many of
> us had prospective customers say Internet is free, they use that free
> provider Linksys, and question why we wanted to charge them.
>
>
>
> *From:* AF <[email protected]> *On Behalf Of *Chuck
> *Sent:* Sunday, December 14, 2025 8:17 AM
> *To:* [email protected]
> *Cc:* [email protected]
> *Subject:* Re: [AFMUG] Calix question
>
>
>
> I have built 3 different companies using Calix and have had no problems
> like you describe below.  Xgs in an E7 shelf is pretty high density.  And
> you dont have to pay monthly if you dont want their managed router
> solution.  Never had a problem getting equipment.
>
> Sent from my iPhone
>
>
>
> On Dec 14, 2025, at 5:55 AM, Mark Radabaugh <[email protected]> wrote:
>
> Calix lost me when I needed higher density hardware and all they ever
> wanted to talk about was how they were a cloud service company and look at
> all our shiny toys you can pay us monthly for.   Yeah - what about actually
> hooking up customers?   Oh, if you give us a two year forecast of what you
> want to buy we will hook you up - just don’t count on them actually having
> the equipment when you need it.
>
>
>
> Mark
>
>
>
> On Dec 13, 2025, at 7:27 PM, Mark - Myakka Technologies via AF <
> [email protected]> wrote:
>
>
>
> Ken,
>
>
>
> We use them.  First of all their HW just works and works well.  They may
> seem to be expensive on the MRC, but they bring a bunch of other services
> to the table.  They will help with marketing, network engineering, etc.
> The support is VERY responsive and the amount of data collected in the
> service cloud is unbelievable.
>
>
>
> This is all they do, managed routers and fiber distribution.  They have to
> be top notch to survive.
>
>
>
> They fit into our business model, but each business if different.
>
>
>
> I would say give them a chance to give you a proposal.  See what they
> bring to the table.  Maybe it is a fit, maybe not.
>
>
>
>
>
>
>
> --
>
> Best regards,
>
>  Mark                            mailto:[email protected] <[email protected]>
>
>
>
> Myakka Communications
>
> www.Myakka.com <https://www.myakka.com/>
>
>
>
> ------
>
>
>
> Saturday, December 13, 2025, 1:51:56 PM, you wrote:
>
>
>
>
>
>
>
> I assume some of the folks on this list who are doing fiber use Calix ONTs
> and routers?
>
>
>
> If I go to the Calix website, maybe as a provider thinking of using them
> as a vendor, I am totally confused.  It is not clear what products they
> sell or how I would use them.  It all seems to be glossy marketing stuff
> about their agentic AI cloud and market insights.  I don’t see a single
> picture of a piece of hardware.
>
>
>
> Is this how a lot of ISPs are making money despite charging low prices?
> Do they have an “agentic workforce” monitoring how their customers use the
> Internet, cross referencing it to demographics, and mining that data for
> ads, upselling, etc.?  It seems they have special cloud features for MDU
> managers as well.
>
>
>
> It seems a lot of cable companies use Amazon’s eero, I wonder if service
> provider eero is like Calix, or if it’s just the retail eero with a few
> remote management features added.
>
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