Does a register string always have to be populated in trunks?

I am doing a new system connected to a Genband/Nortel switch. And even though it is our switch, the switch techs here have not done this before.

Genband has not been much help either.

Calls will actually come in, ring an extension but no audio cut through and the caller will receive fast busy after about 10 seconds. Outbound calls on that same trunk go to busy.

Debug shows:
"chan_sip.c: Unable to create/find SIP channel for this INVITE" on some of the calls.

I am thinking this may be an IP problem on the outbound calls. Do not recall seeing that on the inbound calls, just no audio cut through.

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