I use Ring Central for eFAX, and you can send from an application on your
computer and read messages via a password protected HTTPS site. So you
don't have to use email. You could, for example, have an email alert you to
a FAX but not attach a PDF. I just have it email the PDF though. Who cares
if someone sees the junk FAX messages I get for cruises and roofing. I
don't think I've received a real FAX in 3 years. Maybe 2-3 times a year
someone wants me to send them a FAX, but at their end I assume it is going
to an actual FAX machine. Unless it is going to the shared multifunction
copier and everyone sees it or picks it up by mistake. I think the illusion
that FAX is secure is just that, an illusion.
There also appear to be secure eFAX solutions that are probably more secure
than traditional FAX machines:
http://enterprise.efax.com/online-fax-services/secure-fax
-----Original Message-----
From: Nate Burke via Af
Sent: Monday, October 06, 2014 9:11 AM
To: Animal Farm
Subject: [AFMUG] Efax and Security
So I'm asking the question before one of my customers asks it of me.
Faxing has always been a "secure" transport medium, someone could
intercept your fax only if they had a wiretap running on your phone
line. With Efax services where everything is done via Email (I use the
Voip Innovations Efax Service), are there more security concerns/risks
since everything is just emailed in the clear? We've always told
people, don't put your SS# or CC# in an email, but if they go to fax a
credit app or a payment authorization slip through the email to fax
service, isn't that the same thing? I know someone is going to bring
this up one day, and I want to make sure I have an answer ready to go
for them.
Nate
