No credit check. We bill for the install and first month prorated. Residential is CC only and we bill in advance for each month. If the charge won;t go through on a second month, we call to see what's up and collect payment. I can't remember the last time we had to actually turn someone off.
Its such a small percentage of our customer base it's not worth stressing over. It's not like giving them service really costs anything so we can afford to be pretty relaxed about it. On Tue, Oct 7, 2014 at 8:13 PM, Chris Fabien via Af <[email protected]> wrote: > Do you really want the customer whose main criteria in selecting a > provider is how long will it take to get shut off for non payment? > > On Tue, Oct 7, 2014 at 11:15 AM, Adam Moffett via Af <[email protected]> wrote: > >> The trouble is the primary comptetion (Time Warner Cable) does free >> installs and then lets you go 90 days before they shut you off. >> >> I have to try not to be a meaner guy than them. >> >> meh too much work. >> >> get payment upfront for as much as possible (install and first month) >> bill ahead for the month instead of behind and turn off service quickly for >> non-payment. >> >> credit checks are too expensive and bothersome. >> >> 2 cents >> >> -sean >> >> >> >> >> On Tue, Oct 7, 2014 at 8:35 AM, Adam Moffett via Af <[email protected]> wrote: >> >>> My mission this morning is to figure out how I'm going to do credit >>> checks on potential new customers. >>> >>> While I'm on hold with Experian, I wonder if anybody else is doing >>> credit checks who can share what they're doing. What company are you >>> using? How much does it cost? How hard was it to get set up? >>> >> >> >> >
