I have a complaining customer who I’m becoming convinced is exceeding the NAT connection table in their router. Can I trust the numbers here:

http://www.smallnetbuilder.com/lanwan/router-charts/bar/77-max-simul-conn

This would indicate a mid-range route like a typical N600 probably supports around 4,000 connections. I'm not sure why this is, if you look at the RAM specs for any of these routers, it doesn't seem like a technical limitation, it's almost like they are artificially limiting the connections by price for marketing reasons. But I think this customer has something like a Netgear WNDR3400.

Anyway, am I barking up the wrong tree, or is this a possible or even fairly common situation? I don't see any evidence this customer is doing Torrents, but there seem to be a lot of TCP connections, and a lot of apps that seem to have 4-10 or more connections open. Including Pandora, not sure why Pandora would need so many connections.

Please note, the SM is bridged, I am not doing NAT in the SM.

Is there any way to prove this other than give them a Mikrotik?

And on a Mikrotik, can I tweak the UDP/TCP timeouts to flush out idle connections faster? Seems like even with infinite memory, there are only 65K possible ports for NAT/PAT and you would run into port exhaustion.

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