We have a lot of Canopy 5.7 in other networks, mostly been using UBNT
sectors in our newer networks. A lot of these customers in this neck of the
woods are Near LOS. Our last project was doing 3 connectorized P10s that I
got from the vendors you mentioned. Just did the 3 channels. I have
contemplated the 4 sector 2 channel option as well. We have been trying to
pull out as much Canopy 900 gear as we can lately, I have boxes of the
stuff. I am guessing long term I should just sectorize this site, I was just
hoping to do it under different circumstances and in better weather HAHA

 

Heith

 

 

From: Af [mailto:[email protected]] On Behalf Of George Skorup (Cyber
Broadcasting) via Af
Sent: Monday, December 01, 2014 7:30 PM
To: [email protected]
Subject: Re: [AFMUG] Update on Canopy PtMP Issue

 

Get four used connectorized P10 2450APs from SWG or PDM. Put them on
90-degree v-pol sectors. Two channels. I have done a ton of 900
sectorization this way, like at sites where we never expected to have more
than 10 SMs now have 40-50, and on 900... you get the idea. At least with
FSK it has a chance of working. There are very few places we can use 2.4
anymore. Have you thought about moving to 5.7? Even just a 5.7 AP or two for
those 10 subs that are having issues?

On 12/1/2014 6:32 PM, Heith Petersen via Af wrote:

I am pretty confident that I am having an interference issue. I could
isolate customers that were bad and customers that were good. I couldn�t
log into a radio that rendered a bad link test, however I did not get a
chance to visit a customer in person and run the test that way, like say
while it was having the throughput issue. Out of the 39 subs I have, I
planned on moving 10 to 12 of them to different tower sites. Some would take
remounts and cable runs, others would take wireless repeater from different
structures on their property. I did in the mean time swap to a different,
odd channel, tweak down power even more on some of the closer subs, and was
able to kind of stabilize the troublesome 10 or so customers, but of course
the issue still exists.

�

Needless to say that I am dealing with an Omni. After 11 years of using
Canopy we just recently performed our first Omni to Directional conversion
on a tower with 70 Canopy subs. I was having very little RF issues, mostly
just needed to break down the users for bandwidth. I had to do a UBNT
conversion from one Rocket Omni to 3 Rocket panels a year ago due to a
competitor. One of the panels I later had to swap to a 365 due to the
issues, however I am able to maintain solid RF control and decent bandwidth
to my subs. Any UBNT site over the last 3 years we just went right to doing
sectors.

�

Question is do I look at doing sectors here? I understand the benefits of
doing it, I am just afraid that if the issue is around and its nothing that
I can control that I will have a sector with continuing issues. With 40
customers nowadays that�s a decent load for a Canopy, just trying to
justify costs. More justifiable for 70 subs over 40, but if its got to be
done, I got to keep the customers happy, or just keep them period.

�

I appreciate the input.

�

Heith

�

�

From: Af [mailto:[email protected]] On Behalf Of Heith Petersen via Af
Sent: Friday, November 28, 2014 2:52 PM
To: [email protected]
Subject: Re: [AFMUG] Suggestions on Canopy PtMP Issue

�

This is also in response to Gino. 1 AP. �I added several color codes to
all the subs for several combinations of allowed subs. So I would select a
CC and maybe 8 subs would come on. Then broke those to 4 & 2 total subs were
the only subs associated. If I thought I found the perp I would set him
totally out to a dif color code so he couldn�t associate with AP. I did
that with several subs. But I would pick 4 users (meaning they were the only
subs associated) then pick another 4 and would have the same results.

�

On the 1x/2x I just scanned my session list. All users are 1x/1x. My AP is
set to 1x/2x, I want to say, just by looking at a few subs, that they are
all coded for 1x in the subs.

�

I am seeing very few re-regs from the subs. And they are all passing data
with link tests above 90%.

�

I am contemplating sectorizing this AP here this spring. I have had some of
these Canopy APs with 70 subs before sectoring and haven�t seen this
issue. I have been trying to run torch via our Tik core router here
recently. I am not running any bandwidth shaping via protocol here, just
throttling via SM, which I want to avoid. Maybe we have created a monster
due to poor design.

�

From: Af [mailto:[email protected]] On Behalf Of Ken Hohhof via Af
Sent: Friday, November 28, 2014 2:30 PM
To: [email protected]
Subject: Re: [AFMUG] Suggestions on Canopy PtMP Issue

�

Can you clarify what you mean by segregating the subs to multiple color
codes?� Are you setting a new secondary color code on just a few SMs and
then switching the AP color code so those few register and the remainder of
the 40 cannot?� Or do you have multiple APs at the site and you are using
color codes to force most of the SMs to another AP?

�

What up and down modulation are you seeing?� Are most of the SMs at 2X
both directions?� What do you get on linktests, are they at least 90%?�
Like George says, run spectrum analyzer, also run remote SA on some subs in
various directions.

�

What about upstream traffic?� If you are saturating the upstream (perhaps
a subscriber running Bit Torrent or cloud backup or infected with a spambot)
you could run out of upstream capacity or control slots, and downstream
capacity will go unused because requests and acks cannot get back up the
pipe.

�

In the 2.4 band, interference is always the first thing I think of.�
Interference at the AP will screw up everyone�s upstream and could cause
the symptoms you are seeing.� If it�s another Canopy operator, you might
be able to sync with them.� Otherwise, it�s look for a clearer
channel.� We used to avoid 2435 like the plague, but these days it can
actually be the clearest channel, although some customer routers might need
reprogramming if like us you have them manually set them to channel 6.

�

�

From: George Skorup (Cyber Broadcasting) via Af <mailto:[email protected]>  

Sent: Friday, November 28, 2014 2:09 PM

To: [email protected] 

Subject: Re: [AFMUG] Suggestions on Canopy PtMP Issue

�

Ethernet/CRC errors? What do linktests to the SMs return? Is it possible you
have SM to SM traffic on the same AP overloading it? Enable the throughput
monitoring tool on your APs.

Besides all that, what about interference, have you ran the spectrum
analyzer? This is a two-way street. You can have noise at an SM which will
get it very crappy link efficiency. Like their router wifi channel is the
same frequency (or close to it) that the SM is trying to listen on.

On 11/28/2014 1:50 PM, Heith Petersen via Af wrote:

Earlier I posted that I was having some through put issues. I have a 2.4 AP
with 40 subs. I started having issues where customers were having horrific
ping times on the AP, the majority anyways. I would still have customers
that were stellar most of the time. Firmwares were all over the place, all
on the same level as well as AP with the same issue. I had segregated the
subs to multiple Color Codes, as times I had as few as 1 to 4 subs
registered at a time. If I swapped color codes to a different code and
allowed 4 different users on, at times the issue would follow them as well.

�

I had a tech swap out the AP 2 evenings ago, and to my dismay I noticed the
issue right away. Today I re-routed a back up back haul to that site and the
AP is the only device pulling service from that BH. I have 2 more sites that
feed off of this tower and they are not experiencing the issue. This issue
crept up on us last Friday night. I have only heard from a handful of users
so I don�t know if everyone is experiencing the issue, or at least
noticed. For the most part its really bad at time during prime time, however
today and during the day Monday it was real noticeable. From what I can tell
on my MikroTik is that its really only handing out about 3 meg right now.
This network is bridged, I have some Tiks in place to start routing and also
for management purposes. I had the same results from just using a standard
switch. I am not experiencing any other issues on that network. All radios,
except for 4, are NAT enabled. The other 4 at times I would have totally
disabled or not associated with the same results

�

We were suspecting a bad Canopy radio mucking up the AP, which we have seen
but its rare. But like I said we have seen it with only a few users
associated. I cant imagine that I had several bad radios at once. The AP is
swapped out. Could it be a network issue? In all my years of using Canopy I
have never seen this issue. I fear that my BS skills may be wearing thin on
my customers, but I am unsure of where to look

�

Thanks

Heith

�

�

 

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