Customers need tech support. Residential will need more support but you can work with the urgency. Business will need less support typically but will be much more urgent. It's hard to grow a business if you're the only one putting out fires. Have support in place before it gets rolling hard.
On Tue, Jan 6, 2015 at 7:21 PM, Trevor Bough <trevorbo...@gmail.com> wrote: > Hi guys, long time listener, first time caller. I'm looking at starting a > new rural WISP and was wondering if you guys could share some of the things > you wish you had known when you started out. Things to absolutely stay away > from, things that you didn't think of first, but made your life 10x easier, > etc. Any info would be greatly appreciated!
