I recall a Trango Giga Plus that mysteriously failed on the day it was
moved from one building to another. It was working before it was moved,
so it seems like the installer must have done something
wrong......though it's not clear what. I wish I could remember it
better, but I seem to think the IDU was not transmitting to the ODU. I
also remember wondering if he powered up the IDU without having the ODU
connected, and whether that would hurt it....but I wasn't going to try
and duplicate the problem :)
I also recall a power supply failure on the same product. It was the
Trango brand 1U rackmount power supply. I think on most products that's
the part that's most likely to fail, so I'm not meaning to knock Trango.
Both of those happened on links that were 3+ years old, so the best we
could do was buy replacements.
I would still rate the product as having worked flawlessly. One problem
was statistically likely to happen at some point, the other looks
circumstantially like operator error of some sort.
I am equally curious about other people's issues.
