It’s a rabbit hole. On phone support calls, customers keep remembering more things they have connected to their WiFi. In addition to the usual wireless printers, smart TVs, game consoles and Rokus, I am getting weather stations, Bose Wave Radios, camera systems from Costco, plus people put in these range extenders which generally cause more harm than good. And the Internet of Things is coming where their light bulbs, appliances, garage door openers, etc. all want to be on WiFi.
Plus they buy tri-band 802.11ac routers with 3 SSIDs for the different bands plus guest network plus their network extenders, and who knows which SSID their phones and tablets are connecting to. My latest frustration is people who set their Bose radio or Costco cameras at 192.168.1.1 or to act as a DHCP server, and then call because their Internet isn’t working or is working sporadically. Or somehow they have the SSID on their router set to Owner PC. So there’s definitely a need. Be sure you charge enough. And I’d sell it as a subscription and be prepared to come back monthly like the Orkin guy. From: Chuck McCown Sent: Wednesday, January 28, 2015 9:23 AM To: [email protected] Subject: [AFMUG] New service Wireless router issues seem to be increasingly the thing that we get judged by. I am considering starting a new service, either by subscription or a one time deal. Kinda like the weCare program I did in a former life. But this would be more focused on wireless. I am thinking a hit squad would come to the house, turn off all sources of RF and use a high quality spectrum analyzer to see that the general conditions of the site are. Fire up the baby monitors, security systems and microwave ovens and see what changes. Recommend frequencies. Then look at the devices the customer uses. Discover the wifi capabilities used. Look at the wireless routers at the site, see if the routers can feed the devices. Recommend new routers if needed. Analyze router placement(s) in the house. Move the routers to more of an optimum place. Set them for proper modes and frequencies. What else could we be doing? I would like to offer this as a platinum geek squad service (but with a much better name). Something that could have the mission impossible theme music playing in the background. Antenna Team 7 Wifi Impossible Radio Mercenaries Interference Eliminators Signal Purity Squad Network Nirvana.... kinda like that one. Network Nirvana (tm all rights reserved)
