Have the merchant tell their processor that they will take their business elsewhere if they are charged for a IP capable terminal. It's a pretty competitive market that they are usually willing to send a new terminal in order to keep collecting revenue. If not then move on.
2cents On Wednesday, January 28, 2015, Adam Moffett <[email protected]> wrote: > Agreed.....the IP terminal is infinitely better. However, sometimes the > merchant will tell us that they don't own the machine, or they'll tell us > they don't want to pay $xx for a new one. > > In any case, we had cc machines on our VoIP service all the time. Like any > modem, sometimes they'll work perfectly, sometimes not work at all, or > anything in between. We would always specifically tell people not to do > it, and half the time they'll try it anyway. > > In my experience the cc machines had a better chance than fax machines, > but there's no point in rolling dice on that. > > Why would you want to take 30 seconds for a 2 second transaction? IP >> terminal is the way to go. I've seen a dialup terminal work over an ATA >> using G.711, but I don't know if it would work every time. >> >> >> >> -----Original Message----- From: Nate Burke >> Sent: Wednesday, January 28, 2015 5:32 PM >> To: Animal Farm >> Subject: [AFMUG] CCard Machines and VoIP >> >> I know this is a loaded question, but looking for experience with CCard >> machines and VoIP. I have a customer who is using a POTS Ccard machine, >> They have tried to get it switched over to IP, but it's not working, and >> the vendor is telling them that there is something physically wrong with >> the machine, and want's them to buy a new one. Catch is that the vendor >> is EOL the machine in October. What's the reliability with trying to run >> CCard data over VoIP? I really don't want to get into a situation where >> it works 70% of the time, that just seems like it will frustrate everyone. >> >> I have ask if they could source another machine elsewhere to get it >> moved over to IP. >> >> Nate >> >> >> >
