I dont think voip or hd video streaming does well either.

On 02/18/2015 11:04 AM, Jerry Richardson wrote:

Satellite was, is, and always will be second tier to WISPs. Satellite has a bad rep.

Market accordingly. Go for the jugular and expose every flaw that satellite has. Latency, historically crappy customer service, excruciating bandwidth caps, can’t play games, VPN connections terminating, etc, etc, etc.

Jerry

*From:*Af [mailto:[email protected]] *On Behalf Of *Ken Hohhof
*Sent:* Wednesday, February 18, 2015 8:46 AM
*To:* [email protected]
*Subject:* Re: [AFMUG] Excede changing to "Virtually Unlimited" in certain areas

That is true, average data usage increases about 50% per year. So over a 2 year contract, usage can be expected to more than double. Just like your new cellphone that you love today, will seem slow and outdated at the end of the 2 year contract. Again, it’s marketing, we need to get people to think ahead to how much data they will use 24 months from now, and how much they will regret signing a 2 year contract. Unfortunately, the big companies tend to be better at slick marketing than I could ever hope to be.

I do remember a Boost Mobile commercial of people in cellphone contract jail. Something like that would be cute. Maybe work in some kind of visual illustration of something that was fine 2 years ago but now is way too small. But really, 2 years is beyond most peoples planning horizon, that’s how the cable company gets them to sign up for a plan that doubles in price in 12 months.

*From:*Jason McKemie <mailto:[email protected]>

*Sent:*Wednesday, February 18, 2015 10:26 AM

*To:*[email protected] <mailto:[email protected]>

*Subject:*[AFMUG] Excede changing to "Virtually Unlimited" in certain areas

What happens when customers actually start using several times their current amount though? They do only have a finite amount of available bandwidth after all - will their jitter go through the roof and voice become unusable? Will speeds drop dramatically?

-Jason

On Wednesday, February 18, 2015, Ken Hohhof <javascript:_e(%7B%7D,'cvml','[email protected]');> wrote:

    That’s something like 10 times their current limit.  If true,
    that’s a big change.

    If they get all the <150GB/mo customers and we only get the >150GB
    ones, that’s probably bad for us and good for them.

    I guess it comes down to marketing.  If they can convince people
    it’s “virtually unlimited”, then we lose one of the 2 selling
    points we have against satellite (the other being gaming).  If we
    can convince people there’s a risk they will go over and get a
    “talking to” whatever that entails, then we win.  That argument is
    easier to make against cellular, where people want a fixed price
    and dread getting a $1000 cellphone bill even if they never even
    approach their data cap, just the uncertainty is a big negative.
    Not sure how much they would dread a “talking to”.

    *From:*Rory Conaway

    *Sent:*Wednesday, February 18, 2015 9:54 AM

    *To:*[email protected] <mailto:[email protected]>

    *Subject:*[AFMUG] Excede changing to "Virtually Unlimited" in
    certain areas

    If you exceed 150GB, which nobody ever does according to their
    literature, then they will have a talk with you because 150GB is
    such a huge amount according to their literature.

    They did say they are putting up another satellite in 2016 which
    probably covers the areas they missed with the existing satellite.

    They are also offering voice for $10 per month.

    Rory Conaway

    Triad Wireless

    4226 S. 37^th Street

    Phoenix, Az.  85040

    602-426-0542

    www.triadwireless.net <http://www.triadwireless.net>

    [email protected] <mailto:[email protected]>


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