Well. I guess that could work and route the tickets based on them coming in from that account. But I'm not entirely sure it supports multiple inbound accounts. Anyone know about HelpDesk Authority?. Was scriptlogic, got bought by dell and killed off.
___________________________ Mangled by my iPhone. ___________________________ Tyler Treat Corn Belt Technologies, Inc. [email protected]<mailto:[email protected]> ___________________________ On Feb 20, 2015, at 9:16 PM, That One Guy <[email protected]<mailto:[email protected]>> wrote: you want it to just say fwd? not to be the douche who starts telling you to do something other than what youre asking to do, but why not have the ticket system pull it down pop On Fri, Feb 20, 2015 at 4:33 PM, Tyler Treat <[email protected]<mailto:[email protected]>> wrote: We have a MS Exchange 2010 mailbox that we want to essentially store and forward our ticketing system. (that part is set up in exchange already) More dual-delivery than anything. The part i'm having problems with is this: I want to subject tag the message as it's forwarded to the ticketing system so it can auto route to our queue. Anyone have a solution for this? -- All parts should go together without forcing. You must remember that the parts you are reassembling were disassembled by you. Therefore, if you can't get them together again, there must be a reason. By all means, do not use a hammer. -- IBM maintenance manual, 1925
