OK, no Canopy backhauls.  PTP500, licensed, airFiber.

From: Josh Luthman 
Sent: Wednesday, March 04, 2015 11:12 PM
To: [email protected] 
Subject: Re: [AFMUG] downloads stalling but streaming, speedtests, etc. OK

Backhauls can be Canopy!

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Mar 4, 2015 11:43 PM, "Ken Hohhof" <[email protected]> wrote:

  I took the last mile out of the path and tested right at the tower.  Only 
backhauls and routers in the path.

  From: Josh Luthman 
  Sent: Wednesday, March 04, 2015 10:28 PM
  To: [email protected] 
  Subject: Re: [AFMUG] downloads stalling but streaming, speedtests, etc. OK

  TCP?  I think you're running Canopy.

  Josh Luthman
  Office: 937-552-2340
  Direct: 937-552-2343
  1100 Wayne St
  Suite 1337
  Troy, OH 45373

  On Mar 4, 2015 11:26 PM, "Ken Hohhof" <[email protected]> wrote:

    No caching.  No prioritization except DSCP for VoIP.

    From: That One Guy 
    Sent: Wednesday, March 04, 2015 10:13 PM
    To: [email protected] 
    Subject: Re: [AFMUG] downloads stalling but streaming, speedtests, etc. OK

    youre not caching anything? prioritization?

    On Wed, Mar 4, 2015 at 10:10 PM, Ken Hohhof <[email protected]> wrote:

      I can't figure this out, but it seems like the sort of thing someone else 
here will say "oh, I know what causes that".

      I've been tracking a smattering of customer complaints about downloads 
just stopping, and finally was able to reproduce it.  I Googled for large file 
downloads and took the first one that came up:
      https://www.futurehosting.com/network-test-files/
      and found the downloads would stop repeatedly at the same point.  
Different for each file and server location, but the same for repeated 
downloads of the same file.  For example the 100MB file from Michigan kept 
stopping at 8MB.  It chugged along fine, then slowed dramatically and stopped, 
with no traffic either direction.  Yet a ping to the same IP address never had 
a problem.

      Note it is NOT the computer, the server, or last mile radios.  I was able 
to see it going only through backhaul radios and routers, no AP/CPE.  And it 
works fine with the same computer here at my house on AT&T.

      Tomorrow I need to chase it back toward my network border.  I am not 
conversant with Wireshark so have not done that yet, am not looking forward to 
it.  One pesky customer claims to have done that and seen TCP retries and 
out-of-order packets, maybe he's right, maybe he is just misinterpreting the 
data.

      So .............. what can cause HTTP downloads to stall and stop, while 
other stuff like Youtube and Hulu and speedtest.net are fine? 






    -- 

    If you only see yourself as part of the team but you don't see your team as 
part of yourself you have already failed as part of the team.

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