I am a rank amateur when it comes to SIP configs.  I can wireshark the 
connection though.  That is what I would recommend.  Follow the call setup and 
see what is going wrong.

From: Lewis Bergman 
Sent: Friday, April 03, 2015 7:30 AM
To: [email protected] 
Subject: Re: [AFMUG] SIP Trunks w/ Cisco UC-500

Strange. Are their phone configured for skinny instead of sip? That dead air 
and busy usually indicates an incorrect response if I remember correctly. Where 
is that phone guru Chuck?

On Apr 3, 2015 8:08 AM, "Keefe John" <[email protected]> wrote:

  We have a customer trying to configuring their UC-500 Phone system with our 
SIP Trunks.  They can't seem to figure it out and we're not UC-500 experts.  
Their system registers to our server but incoming calls get dead air for 60 
seconds, then ring once,  then an all circuits are busy error.  At first they 
thought it might be NAT related so they setup 1:1 NAT with wide open firewall 
rules and it does the same thing.

  Any advice would be greatly appreciated!

  Thanks,

  Keefe

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