Is this one of those quick one week long renovations? Lol
----- Original Message -----
From: Simon Westlake
To: [email protected]
Sent: Thursday, May 28, 2015 8:57 AM
Subject: Re: [AFMUG] Powercode Announcement
On 5/27/2015 6:57 PM, CBB - Jay Fuller wrote:
�
i am not sure i'd call these changes "minor..."
�
----- Original Message -----
From: James Bertram (Powercode)
To: [email protected] ; [email protected]
Sent: Wednesday, May 27, 2015 4:42 PM
Subject: [WISPA Members] Powercode Announcement
Wisp Community,
�
I just wanted to send out an email representing Powercode, myself, and
the entire team behind Powercode.
�
Neither Powercode nor Bertram Wireless were sold, we are all still here
and going strong.�
�
Powercode is in wonderful hands with strong intuitive team in developing
code, timely resolutions, and increasing the general user experience as a
whole. There is an entire team of Strong Developers, Support Staff, and Graphic
Designers.
�
Our development and support staff has had some minor structural changes.
To better suit our customer's needs, we have hired some new staff members and
are looking to add more staff. Many customers may have already noticed a
decreased turnaround time to their support calls and trouble tickets.�
�
We understand how critical Powercode is to our users and their network
and want to assure you we are here to help and are moving forward with the
product. Our WISP Bertram Wireless, one of the largest in the region, relies on
Powercode in the same way our customers rely on Powercode. We understand the
direction we need to take with Powercode to make it benefit your business now
and for the future. When Powercode was failing back in 2009, I made the
executive decision to purchase Powercode because my Company was so deeply
integrated with Powercode that the only option in our eyes was to acquire the
company and turn the software around for the better.
�
Many Powercode developments are the result of interactions with our users
through feature requests and experiences. We want you to know that we still
encourage that type of partnership, with you - our valued users.�
Over the next few months we will develop and announce a roadmap for
Powercode.�
We intend to bring the very best to Powercode: The Complete ISP Solution.
�
Yours truly,
�
James Bertram
President and CEO
Powercode and Bertram Wireless
�
�
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