Hi Jay, Typically this type of liability is addressed by the Service Terms and Conditions.. the Warranty Clause.. e.g. see section # 6 of ours... http://terms.snappydsl.com//sa.pdf
The jist of it is, we provide Internet service, which is not perfect, how you use it, is up to you, and if you use it for some purpose, where any aspect of the service can causes damage (financial or otherwise) , then that is totally your choice, and for that we a neither responsible or liable. Regards. Faisal Imtiaz Snappy Internet & Telecom 7266 SW 48 Street Miami, FL 33155 Tel: 305 663 5518 x 232 Help-desk: (305)663-5518 Option 2 or Email: [email protected] ----- Original Message ----- > From: "Jay Weekley" <[email protected]> > To: [email protected] > Sent: Sunday, May 31, 2015 1:18:51 PM > Subject: [AFMUG] Liability for customer security systems > > We had a customer that purchased our service to monitor their security > system since they don't have a traditional land line. This worries me > since we have occasional outages in the area and it's on 900 MHz which > we all know can go to pot at the drop of a hat. Has anyone had any > problems with customers doing this? Is there additional paper work that > we need that stipulates that we aren't responsible if someone breaks > into their home between a lightning strike and when we can get out to > replace the AP? >
