Can you guys talk to Netflix about it? Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Jul 9, 2015 6:17 PM, "Ken Hohhof" <[email protected]> wrote:
> I just talked to the customer again and the Netflix error he is getting is > 1016. > > If he clicks OK and Play, it starts playing again. Of course the Netflix > troubleshooting tips say things like power cycle your router and modem. > > The only thing that occurs to me is we put in a Mikrotik router with 2.4 > GHz WiFi, previously he was using a Frontier DSL modem, not sure if that > was dual band WiFi or not. But if I Google Netflix error 1016, some of the > suggestions involve turning off Bluetooth on the iPad. Other suggestions > have to do with location services. None of those sound logical to me, but > who knows with iDevices and Netflix apps. > > > -----Original Message----- From: Ken Hohhof > Sent: Thursday, July 09, 2015 4:08 PM > To: [email protected] > Subject: [AFMUG] Netflix app on iPad keeps asking to reconnect > > I have a new customer who says our Internet is faster than the DSL they had > before, but he is having a problem with Netflix on his (WiFi only) iPad > that > didn't occur on the DSL. > > He says it will stop and say it is no longer connected, does he want to > reconnect? He clicks yes, and it works again for awhile. > > I cannot find anything regarding this with Google. Can anyone enlighten > me? > > > >
