I had rf die on me on a 5ghz 450 5min out of box at a new install today no red letters for ADI though..
— Sent from Mailbox On Tue, Aug 18, 2015 at 10:33 AM, Chuck McCown <[email protected]> wrote: > I am sure they are doing lots of talking.... just not to us... > -----Original Message----- > From: Mark Radabaugh > Sent: Tuesday, August 18, 2015 8:27 AM > To: [email protected] > Subject: Re: [AFMUG] New Cambium 450 SM's dying after a couple of > dayswith"ADI communication error" > It would help a lot if Cambium was actually talking. Or maybe I have to > hunt it down in their forum. > I have not seen a lot of OOB failures. They seem to last about 24 to 96 > hours before falling over dead. We are seeing a mix of ADI Communication > errors where they basically go deaf, and ones that watchdog reboot > constantly. I don’t know if it matters if they are associated with a AP > or not, but I don’t really have room or facilities to do burn-in testing. > Mark >> On Aug 18, 2015, at 10:19 AM, Ken Hohhof <[email protected]> wrote: >> >> Are most of these failing out of box, or after days or weeks in service? >> I suspect the failure must be at least somewhat intermittent, or we would >> never get past initial configuration. >> >> Is it possible to pre-screen for this before sending SMs out with >> installers? Is it necessary for the SM to actually be registered to an AP >> for the failure to occur? >> >> >> -----Original Message----- From: George Skorup >> Sent: Monday, August 17, 2015 8:21 PM >> To: [email protected] >> Subject: Re: [AFMUG] New Cambium 450 SM's dying after a couple of days >> with"ADI communication error" >> >> I had a 5GHz SM showing ADI communication failure in red. I sent a >> screenshot. The other was a 3.6GHz SM and showed only RF calibration >> failure. They wanted to have Tier 3 support get access to it to >> recalibrate. I explained that the event log was showing ADI forced reset >> invoked, and it watchdog reset about every minute or two, just like the >> 5GHz radio. After that, they accepted it for RMA, without the >> recalibration. Those definitely showed issues on the bench immediately >> at boot. I have about 30 more SMs in stock ready to be deployed and I >> hope there are no more of these. >> >> On 8/17/2015 8:03 PM, Ken Hohhof wrote: >>> I've had one so far, it ran for awhile at a customer then started >>> rebooting for a few hours, run for a few hours, reboot for a few more >>> hours. Cambium wanted a screenshot, evidently the event log wasn't good >>> enough. I ran the bad one at the office for a few hours and it didn't >>> screw up. >>> >>> They had me send it to the repair place in Elgin. What do you want to >>> bet they will say no trouble found and send it back? >>> >>> >>> -----Original Message----- From: Mark Radabaugh >>> Sent: Monday, August 17, 2015 7:25 PM >>> To: [email protected] >>> Subject: Re: [AFMUG] New Cambium 450 SM's dying after a couple of days >>> with"ADI communication error" >>> >>> 3 more this weekend. >>> >>> One lucky customer is on the 4th radio. We found her a 6 month old radio >>> for the next attempt at repairing it. >>> >>> Mark >>> >>>> On Aug 17, 2015, at 7:53 PM, George Skorup <[email protected]> wrote: >>>> >>>> Knock on wood.. we've had two confirmed (already RMA'd) and maybe a 3rd >>>> out of 60-70 so far. It sucks, but shit happens. >>>> >>>> On 8/17/2015 6:31 PM, Jeff Hardy wrote: >>>>> I'm halfway through a box of 25 with 4 failures so far, all requiring >>>>> truck rolls and embarrassment. I'm going to hold off on sending in the >>>>> box of dead radios as we will probably have another one tomorrow. Nice >>>>> to know they are working on it.... >>>>> Jeff >>>>> >>>>> >>>>> >>>>> On 08/12/2015 09:43 AM, Mark Radabaugh wrote: >>>>>> Oh, how the mighty have fallen. People used to write articles about >>>>>> Motorola quality: >>>>>> http://www.qualitymag.com/articles/84187-motorola-a-tradition-of-quality >>>>>> >>>>>> 3 failed so far out of a 25 pack - no six Sigma here. >>>>>> >>>>>> Dear Cambium - what’s going on, and how many more of these can we >>>>>> expect to fall over dead? >>>>>> >>>>>> Not cool when it happens to the same new customer twice in 10 days. >>>>>> Makes us look like idiots. >>>>>> >>>>>> Mark >>>>> >>>> >>> >>> >> >>
