All of our 450 APs running 13.2 are rebooting themselves with watchdog
exceptions. We do not have a 450 AP with uptime of more than 22 days.
We haven't opened a support ticket with Cambium. I guess if we all
don't do that it won't get fixed. Are they saying if the APs are not
synced they won't reboot? We are using CMM Micros. Agreed that isn't
helpful just curious.
We tried upgrading to 13.4 but had trouble with the upgrade. We ended
up stranding a few SMs and needing to roll a truck to a handful of
customers. We're back to 13.2 now.
Joe Falaschi
e-vergent
On 8/28/15 9:54 PM, Mark Radabaugh wrote:
We have been seeing this across 200+ AP's
It's getting truly annoying. Cambium tech support has helpful suggestions
like'just put them in free run'. Um.... Thanks for the help, but no.
Mark Radabaugh
Amplex
27800 Lemoyne, Ste F
Millbury, OH 43447
419-261-5996
On Aug 28, 2015, at 4:56 PM, Brian Sullivan <[email protected]> wrote:
Last week we rolled out 13.4 to 450 AP's after testing in-house for a while.
While running 13.2 we would see an AP here or there reboot on occasion by
itself. The only message in the Event Log mentions Watchdog Reset. This is
one of the bugs that Cambium noted was fixed in the 13.4 release notes.
Since we upgraded the network to 13.4 we are now seeing at least 4 AP's out
there rebooting several times per day. On one of these AP's we are also seeing
SM's (all 17 registered) reboot along with the AP. The site has UPS backup so
I know it's not a power grid problem. I am planning to roll the affected AP's
back to 13.2 this evening.
Anyone else having Watchdog issues with the 13.4 release?
******System Startup******
System Reset Exception -- Watchdog Reset
Software Version : CANOPY 13.4 AP-DES
Board Type : P12
Device Setting : 5.7GHz MIMO OFDM - Access Point - 0a-00-3e-a0-08-e5 - 5760.0
MHz - 20.0 MHz - 1/16 - CC 85 - 2.5 ms
FPGA Version : 040715
FPGA Features : DES, Sched, US/ETSI;
08/28/2015 : 14:11:42 CST : :Time Set
08/28/2015 : 14:11:58 CST : Acquired sync pulse from Power Port.
