I doesn't happen everywhere. Seems like it's mostly the APs with the most traffic.

I'm guessing this one has been up since it was updated from 13.2 to 13.2.1:

Device Type :   
5.7GHz MIMO OFDM - Access Point - 0a-00-3e-a0-3c-0a
Board Type :    
P12C200
Software Version :      
CANOPY 13.2.1 AP-DES
FPGA Version :  
082614
PLD Version :   
16
Uptime :        
250d, 00:32:28
System Time :   
15:05:47 08/29/2015 CST


It has 5 SMs on it, all businesses. The sector hits maybe 7-8Mbps during the day. And they're configured for 10x5 or 10x10. I LOVE those kind of customers. :)

On 8/29/2015 1:09 PM, Ken Hohhof wrote:
The interesting thing is my 430 APs never, ever have watchdog resets. I only have them at one tower (8 APs), and they are all at 170 days right now because I added a CTM2 slave and you have to reboot the master to do that.

I wonder it the difference is the hardware, or the fact that I have them on 11.2 FW not 13.2.


-----Original Message----- From: Tushar Patel
Sent: Saturday, August 29, 2015 12:31 PM
To: [email protected]
Subject: Re: [AFMUG] Canopy 13.4 Watchdog Reset

Same here, we are back on 13.2, we tried 13.4 on two 450 AP's, we do radius for authentication and bandwidth, and we found every now and then SM will show registering on ap, you can get to SM , it won't pass the traffic.

We still have reboot on 13.2 still.



Tushar


On Aug 28, 2015, at 10:37 PM, Joe Falaschi <[email protected]> wrote:

All of our 450 APs running 13.2 are rebooting themselves with watchdog exceptions. We do not have a 450 AP with uptime of more than 22 days. We haven't opened a support ticket with Cambium. I guess if we all don't do that it won't get fixed. Are they saying if the APs are not synced they won't reboot? We are using CMM Micros. Agreed that isn't helpful just curious.

We tried upgrading to 13.4 but had trouble with the upgrade. We ended up stranding a few SMs and needing to roll a truck to a handful of customers. We're back to 13.2 now.

Joe Falaschi
e-vergent


On 8/28/15 9:54 PM, Mark Radabaugh wrote:
We have been seeing this across 200+ AP's

It's getting truly annoying. Cambium tech support has helpful suggestions like'just put them in free run'. Um.... Thanks for the help, but no.

Mark Radabaugh
Amplex
27800 Lemoyne, Ste F
Millbury, OH 43447
419-261-5996

On Aug 28, 2015, at 4:56 PM, Brian Sullivan <[email protected]> wrote:

Last week we rolled out 13.4 to 450 AP's after testing in-house for a while. While running 13.2 we would see an AP here or there reboot on occasion by itself. The only message in the Event Log mentions Watchdog Reset. This is one of the bugs that Cambium noted was fixed in the 13.4 release notes.

Since we upgraded the network to 13.4 we are now seeing at least 4 AP's out there rebooting several times per day. On one of these AP's we are also seeing SM's (all 17 registered) reboot along with the AP. The site has UPS backup so I know it's not a power grid problem. I am planning to roll the affected AP's back to 13.2 this evening.

Anyone else having Watchdog issues with the 13.4 release?

******System Startup******
System Reset Exception -- Watchdog Reset
Software Version : CANOPY 13.4 AP-DES
Board Type : P12
Device Setting : 5.7GHz MIMO OFDM - Access Point - 0a-00-3e-a0-08-e5 - 5760.0 MHz - 20.0 MHz - 1/16 - CC 85 - 2.5 ms
FPGA Version : 040715
FPGA Features : DES, Sched, US/ETSI;
08/28/2015 : 14:11:42 CST : :Time Set
08/28/2015 : 14:11:58 CST : Acquired sync pulse from Power Port.



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