I think they're only going offline as long as it takes to reboot.

bp
<part15sbs{at}gmail{dot}com>

On 9/4/2015 1:44 PM, Josh Luthman wrote:

If one goes offline how would the email work?

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Sep 4, 2015 4:42 PM, "Aaron Schneider" <[email protected] <mailto:[email protected]>> wrote:

    Hi Everyone –

    Sorry I’ve been in hibernation for the past several months!   If
    you’d like to try the test load regarding the watchdog issue,
    please reply to me offline  ([email protected]
    <mailto:[email protected]>). We’re working to gather
    information about sites that seem more prone to this and find some
    common cause. I apologize for this problem, but we are working
    hard on it and, as Matt said, are looking to have an Open Beta of
    a 13.4.1 maintenance release soon.

    Regards,

    -Aaron

    *From:*Af [mailto:[email protected]
    <mailto:[email protected]>] *On Behalf Of *Matt Mangriotis
    *Sent:* Friday, September 04, 2015 1:36 PM
    *To:* [email protected] <mailto:[email protected]>
    *Subject:* Re: [AFMUG] Canopy 13.4 Watchdog Reset

    Yes, we’re working on a maintenance release, and we’ve been
    working to fix these watchdog resets.

    Also, yes, every support ticket, engineering.cgi capture, and
    feedback from you guys helps us to narrow down the issue that some
    of you are facing.

    As to ETA, I am not sure when we’ll have something, but I am
    hoping that we’ll at least have a beta for some folks to test
    before the end of next week.

    Thanks for sticking with us, and know that we’re focused on
    providing solutions to any issues that arise.

    Matt

    *From:*Af [mailto:[email protected]] *On Behalf Of *Ryan Ray
    *Sent:* Friday, September 04, 2015 12:45 PM
    *To:* [email protected] <mailto:[email protected]>
    *Subject:* Re: [AFMUG] Canopy 13.4 Watchdog Reset

    Ditto.

    On Fri, Sep 4, 2015 at 10:44 AM, Eric Muehleisen
    <[email protected] <mailto:[email protected]>> wrote:

        +1 Same here. About 20 AP's and 300 SM's all on 13.4. No issues.

        On Fri, Sep 4, 2015 at 11:57 AM, Bill Prince
        <[email protected] <mailto:[email protected]>> wrote:

            FWIW, we have 13.4 on everything now; FSK, PMP430, and
            PMP450. We're not seeing the watchdog resets.

            bp

            <part15sbs{at}gmail{dot}com>

            On 9/4/2015 9:55 AM, Sam Lambie wrote:

                Damn that sucks about it not being a fix. I too read
                the release notes too fast. FWIW, installing 13.4 has
                made for a bit more stable network on our 450's.

                On Fri, Sep 4, 2015 at 10:44 AM, Brian Sullivan
                <[email protected]
                <mailto:[email protected]>> wrote:

                    I probably read the Release Notes too fast and
                    assumed that it was a fix.  I just re-read them
                    and I only see what you do.  So it appears that
                    there was no 'bug fix' for this issue. In the
                    Cambium forum, Matt M noted that there may be a
                    Maintenance release to address this.  He did not
                    state an ETA.  I would assume that us submitting
                    support tickets <shudder> would help them get
                    closer to squashing the bug.

                    On 9/4/2015 10:57 AM, Ken Hohhof wrote:

                        Brian, is it your understanding that 13.4 was
supposed to cure or help the watchdog resets? I don't see anything in the release notes
                        other than the log entry for user initiated
                        resets.

                        I wish I could detect a pattern or
                        cause-effect relationship which APs exhibit
                        this and which rarely or never do.


                        -----Original Message----- From: Brian Sullivan
                        Sent: Friday, September 04, 2015 10:47 AM

                        To: [email protected] <mailto:[email protected]>
                        Subject: Re: [AFMUG] Canopy 13.4 Watchdog Reset

                        For us, we rolled back the affected AP's to
                        13.2 and they are back to
                        their normal routine (once in a while
                        reboots).  I replaced one of them
                        and brought back here to test.  I'll know more
                        after we collect graph
                        data and submit a ticket with Cambium.

                        On 9/4/2015 9:05 AM, Ken Hohhof wrote:

                            So what's the current status on this?  Is
                            it better to upgrade to 13.4, or stay on
                            13.2? And do you have to upgrade both APs
                            and SMs?

                            And was 13.4 supposed to fix a watchdog
                            reset problem?  Or just create a different
                            event log entry for user initiated reboots?

                            Watchdog resets are a big problem, it used
                            to be just gamers and VoIP users, but now
                            everyone bitches if their video stream
                            buffers. Or their smartphone switches to
                            using mobile data, or their webcam has
                            gaps.  And it's worse with DFS or LBT.


                            -----Original Message----- From: Mark
                            Radabaugh
                            Sent: Friday, August 28, 2015 9:54 PM
                            To: [email protected] <mailto:[email protected]>
                            Subject: Re: [AFMUG] Canopy 13.4 Watchdog
                            Reset

                            We have been seeing this across 200+ AP's

                            It's getting truly annoying.  Cambium tech
                            support has helpful suggestions like'just
                            put them in free run'.  Um.... Thanks for
                            the help, but no.

                            Mark Radabaugh
                            Amplex
                            27800 Lemoyne, Ste F
                            Millbury, OH 43447
                            419-261-5996 <tel:419-261-5996>

                                On Aug 28, 2015, at 4:56 PM, Brian
                                Sullivan <[email protected]
                                <mailto:[email protected]>> wrote:

                                Last week we rolled out 13.4 to 450
                                AP's after testing in-house for a
                                while.  While running 13.2 we would
                                see an AP here or there reboot on
                                occasion by itself.  The only message
                                in the Event Log mentions Watchdog
                                Reset. This is one of the bugs that
                                Cambium noted was fixed in the 13.4
                                release notes.

                                Since we upgraded the network to 13.4
                                we are now seeing at least 4 AP's out
                                there rebooting several times per
                                day.  On one of these AP's we are also
                                seeing SM's (all 17 registered) reboot
                                along with the AP. The site has UPS
                                backup so I know it's not a power grid
                                problem.  I am planning to roll the
                                affected AP's back to 13.2 this evening.

                                Anyone else having Watchdog issues
                                with the 13.4 release?

                                ******System Startup******
                                System Reset Exception -- Watchdog Reset
                                Software Version : CANOPY 13.4 AP-DES
                                Board Type : P12
                                Device Setting : 5.7GHz MIMO OFDM -
                                Access Point - 0a-00-3e-a0-08-e5 -
                                5760.0 MHz - 20.0 MHz - 1/16 - CC 85 -
                                2.5 ms
                                FPGA Version : 040715
                                FPGA Features : DES, Sched, US/ETSI;
                                08/28/2015 : 14:11:42 CST : :Time Set
                                08/28/2015 : 14:11:58 CST : Acquired
                                sync pulse from Power Port.




-- -- *Sam Lambie*
                Taosnet Wireless Tech.
                575-758-7598 <tel:575-758-7598> Office
                www.Taosnet.com <http://www.newmex.com>


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