I would not make the mistake of equating NY the city with NY the state.
The former is where spiderman and fiberoptic cables live.
The latter is where the cows and corn fields and unreliable DSL live.
We're in the middle of building wireless into 7 townships which have
little or no existing broadband.
On 10/26/2015 11:55 AM, Ken Hohhof wrote:
IMHO false advertising is better handled by state attorneys general or
the FTC, rather than the FCC. State AGs actually have a pretty good
record of combatting fraud, and it just takes a few states to put a
whole industry on notice.
But I wonder if Schneiderman’s office understands the complexity of
the situation. It’s not as simple as Subway selling 11-inch footlong
sandwiches, or fish markets selling tilapia as red snapper. Yes, they
understand the interconnection situation. But as Mike says, it’s hard
to believe that TWC, Cablevision and Verizon aren’t delivering
advertised speeds in NYC.
In my area, we regularly see Frontier sell “up to 6 Mbps” service that
can’t reliably deliver 1 Mbps. So what the NY AG says is possible,
just less likely on cable or fiber service.
Our most popular plans are 3/1 and 6/2, and we reliably deliver those,
in fact a little over just to make sure. But even at those fairly low
speeds, we get complaints due to customer WiFi problems, computer
problems, connection maxed out, speed plan insufficient for what they
are trying to do, and problems at the content provider end. One
customer the other day finally followed our recommendation after a
year of complaining and updated the WiFi drivers on her Toshiba laptop
(with Intel AC 7260 card), and the WiFi connection went from 5.5M to
300M. Suddenly, our service worked as advertised. Of course, she
didn’t have a single wired computer in the house. That is getting
pretty typical.
I can’t imagine what it’s like offering 25M-100M or gigabit service,
and having people constantly run speed tests and complain they aren’t
getting the advertised speeds. I think it might be necessary to
create a demarc with a test jack on the outside like the telcos did.
If you can get advertised speed at the test jack, then it’s a customer
network problem not a service provider problem.
I have no sympathy for the lying ISPs like Frontier, but like Mike, I
wonder how prevalent that is on major cable systems and in major metro
areas. I think the real liars are in rural areas and small towns
where they can get away with it.
*From:* Mike Hammett <mailto:af...@ics-il.net>
*Sent:* Monday, October 26, 2015 10:11 AM
*To:* af@afmug.com <mailto:af@afmug.com>
*Subject:* Re: [AFMUG] New York Attorney General Probes Broadband
Speeds - WSJ
I just read a report that US Cable companies deliver more than their
advertised performance most of the time. It's go nowhere investigations.
-----
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com
------------------------------------------------------------------------
*From: *"Jaime Solorza" <losguyswirel...@gmail.com>
*To: *"Animal Farm" <af@afmug.com>
*Sent: *Monday, October 26, 2015 10:06:22 AM
*Subject: *[AFMUG] New York Attorney General Probes Broadband Speeds - WSJ
http://www.wsj.com/articles/new-york-attorney-general-probes-broadband-speeds-1445870078
Jaime Solorza
