I have always heard of PCI compliance in terms of a business like a gas
station where customers swipe cards at the pumps.
But I have a customer with a credit card reader terminal in their office
that is making this big fuss because they annually do a PCI audit apparently
to avoid a $20/month fee from their credit card processor. Maybe I don't
even realize we pay that, there is some $200/year PCI compliance fee we pay.
Anyway, this is not where some auditors show up, but rather a cloud based
scan they run from one of their computers until they pass, then they print
out the report and send it in.
And apparently the customer decided to have us replace Frontier and then do
their annual scan the next day. They claim they passed every year previous,
hard to believe the Frontier modem they were using as their router having
username/password set to admin/admin was not an issue. Their first
complaint to us was their WiFi password was not complex enough. Well, we
just set it to what you were already using. Then they had some complaint
about DNS.
Now they are saying they have to report that we manage the router remotely,
and that may be a problem. Is it? We close off everything but Winbox. It
seems a lot more secure to me than having a web interface with admin/admin.
I told the customer they are welcome to supply and manage their own router,
but if they get a leased, managed router from us, well ... we manage it.
Remotely.
Has anyone dealt with this issue already?
- [AFMUG] PCI compliance and managed router Ken Hohhof
-
