I don�t blame MT and UBNT any longer for their non existing quality
assurance division.
Sounds beta quality �
*Von:*Af [mailto:[email protected]] *Im Auftrag von *Brian Sullivan
*Gesendet:* Donnerstag, 21. Januar 2016 23:11
*An:* [email protected]
*Betreff:* Re: [AFMUG] Cambium 450 Watchdog resets - was: To Cambium
With Love- Replace the bad ePMP units.
I was assured today that the issue isn't the hardware.� Evidently
this issue can be solved with an upcoming software upgrade.
Time will tell.
http://community.cambiumnetworks.com/t5/PMP-450/13-2-to-13-4-System-Reset-Exception-Watchdog-Reset/td-p/43347/page/2
On 1/21/2016 4:02 PM, Joe Falaschi wrote:
We have some APs that have uptime over 60 days but many reboot
every 1-3 weeks. �This is definitely an outlier. �We've been
in contact with Cambium on this via an open ticket and sending
them all of the information they request and nobody has said oh
gosh that is bad hardware RMA it. �So, we're just going around
and around. �We'll end up just replacing it and hoping they will
take it back because obviously this is bad. �We are running 14.x
per their request. �We saw this on 13.x as well.
Joe
On Jan 21, 2016, at 12:05 PM, Ken Hohhof wrote:
Joe, that is seriously bad.� I see watchdog resets and a few
stack dumps, but uptime on 450 APs is typically 2-4 weeks,
despite the recent cold weather, in fact I don�t think it
has been more common than it was last summer.� I have not
gone to 14.x though, everything is still on 13.2.
�
So either you have a bad unit, or 14.x is making it much
worse.� If everyone was seeing resets every few minutes or
hours, I think there would be villagers with torches and
pitchforks outside Cambium HQ.
�
Brian from FVI does have a thread on the Cambium Community
about this.
�
FWIW, I have one 450i 900 MHz which necessarily is on 14.1,
and it does not appear to be having watchdog resets.�
Lightly loaded however, just 2 subs.
�
�
*From:*Joe Falaschi <mailto:[email protected]>
*Sent:*Thursday, January 21, 2016 11:34 AM
*To:*[email protected] <mailto:[email protected]>
*Subject:*Re: [AFMUG] Cambium 450 Watchdog resets - was: To
Cambium With Love- Replace the bad ePMP units.
�
We see a ton of reboots on the 450 platform as well.� It's
getting pretty frustrating simply because this is such a long
term issue.� One of my APs has rebooted 195 times (now
running 14.1.2).� They are saying we should replace the AP
but it is unclear if we can RMA it or not.� We do have an
open ticket.
�
Joe Falaschi
e-vergent
�
�
�
<Screen Shot 2016-01-21 at 11.30.16 AM.png>
On Jan 20, 2016, at 9:26 PM, Mark Radabaugh wrote:
Hum�� sounds very similar.�� It�s temperature
sensitive as well - gets far worse with low temperatures,
and we are having pretty cold temps this week.��
�
Extremely frustrating and causing real customer complaints.
�
Mark
�
On Jan 20, 2016, at 9:28 PM, Tushar Patel
<[email protected] <mailto:[email protected]>> wrote:
�
Over two years we have been seeing random reboot. We
were told over and over again you are the only one.�
Then few people started reporting.
�
But cambium never could get bottom of the problems for
two years so, I gave up on cambium fixing this random
reboot.� We stop calling them about it.
�
As the new versions of the software has come out over
two years we have see the frequency of the problem
reduce but not gone away.
Tushar
�
On Jan 20, 2016, at 6:25 PM, Mark Radabaugh
<[email protected] <mailto:[email protected]>> wrote:
Tushar,
�
What did you give up on?�� Or do?
�
Please note the mailing and shipping address
change below:
�
Mark Radabaugh
Amplex
22690 Pemberville Rd
Luckey, OH 43443
419-837-5015 x1021
[email protected] <mailto:[email protected]>
�
On Jan 20, 2016, at 4:49 PM, Tushar Patel
<[email protected] <mailto:[email protected]>> wrote:
�
That's what they used to tell us too.� We
have given up on the subject now.
Tushar
�
On Jan 20, 2016, at 1:09 PM, Mark Radabaugh
<[email protected] <mailto:[email protected]>> wrote:
Wait - they keep telling us we are the
only ones that this happens to with 450?
�
So who else is having reboot-o-rama with
450�s?
�
Mark
�
On Jan 20, 2016, at 1:20 PM, Brian
Sullivan <[email protected]
<mailto:[email protected]>> wrote:
�
I wish they would fix/replace the bad
450 AP's that suffer from Watchdog
Resets.�
Although replacing 100 450 AP's is
cheaper than ePMP.� :-/
On 1/20/2016 12:11 PM, Josh Luthman wrote:
Why would making the memory faster
degrade performance?
�
�
Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373
�
On Wed, Jan 20, 2016 at 1:00 PM,
Tyson Burris @ Internet
Communications Inc
<[email protected]
<mailto:[email protected]>> wrote:
Hello Cambium,
�
At the MidWest-IX launch party
last night, several of us
Indiana WISPs compared notes
on the �cold weather�
problems we are seeing with
ePMPs.� It was very
interesting to learn we are
experience identical problems
across the spectrum.
We all understand this is a
DRAM issue with certain units
you have identified.� We
also understand the firmware
RC that has been made
available to fix this short term.
The bottom line is we are very
frustrated and grow tired of
dealing with it.�
�
Our concern is simple.� If
your software fix
�degrades� the performance
of the product or triggers
other issues, as it has been
suggested, we would prefer a
full recall and replacement
program immediately.
�
If the suggestion that the fix
will degrade the product
performance is inaccurate and
not cause other issues, I
would like for this to be made
public.�
�
Thank you,
�
*Tyson Burris, President**
**Internet Communications Inc.**
**739 Commerce Dr.**
**Franklin, IN 46131**
**�*
*317-738-0320
<tel:317-738-0320> Daytime #*
*317-412-1540
<tel:317-412-1540> Cell/Direct #*
*Online: **www.surfici.net
<http://www.surfici.net>*
�
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