How about this one from a moment ago? >Customer called about slow speeds >Customer stated that everything started working fine as soon as I answered the phone >Asked the customer if we could trouble shoot she stated that she did not have time
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Tue, Feb 9, 2016 at 1:10 PM, CBB - Jay Fuller <[email protected]> wrote: > > yah, we take that too. > > > ----- Original Message ----- > *From:* Brandon Yuchasz <[email protected]> > *To:* [email protected] > *Sent:* Tuesday, February 09, 2016 11:50 AM > *Subject:* Re: [AFMUG] customer smarts are ALMOST where we want them > > ACH Jay. Its made life so easy bank accounts don’t change. > > > > Best regards, > > Brandon Yuchasz > > GogebicRange.net > > www.gogebicrange.net > > > > *From:* Af [mailto:[email protected]] *On Behalf Of *CBB - Jay Fuller > *Sent:* Tuesday, February 09, 2016 11:43 AM > *To:* [email protected]; [email protected] > *Subject:* [AFMUG] customer smarts are ALMOST where we want them > > > > > > > > you know, if half the people who had to call the office in order to update > their new fangled credit card with the new chip in it would just login to > the portal and do it, we wouldn't have to take near as many calls. i > understand for those who haven't logged into the portal for like two years > whose cards have been on autopay and ignore the email telling them HOW to > enter the information.....but still. > > > > that is my rant for the day. > > > > please carry on with your regularly scheduled WISP business. > > > > > >
