haha, you could have given yourself a real headache by walking him through using the onscreen keyboard
On Tue, Sep 6, 2016 at 3:17 PM, Ken Hohhof <af...@kwisp.com> wrote: > Customer calls, I tell him it looks like someone may have pressed the > reset button on his Netgear router, and would he open his web browser and > type routerlogin.net for the web address. > > He tries but says the "g" key isn't working on his computer. OK, try > 192.168.1.1. Nope, the "9" key isn't working. OK, how about your > smartphone. He says it isn't letting him open any apps. > > OK, I'm sure someone is going to say there is some hotkey workaround, but > I threw up my hands and told him to call back when he had a working > computer. > > Seems strange that "g" and "9" look similar. > -- If you only see yourself as part of the team but you don't see your team as part of yourself you have already failed as part of the team.