One of my Mailservers has been listed now a few times with a 'Poor' reputation at senderbase.org. This keeps any customer SMTPing through that server from sending to an address that uses a Cisco anti-spam device. The server is not listed on any other blacklists, spamcop ,spamhaus, etc, and I don't see any issues with the server. SMTP Traffic levels on the server do not show anything out of the ordinary. I have opened a support request through senderbase, so I may hear something back in '2-3 days'

Has anyone else run into issues with Senderbase marking them poorly? I explain to the customers that I'm trying to send the mail, but the person they're sending it to is not accepting it, Much like knocking on someone's door, and they're pretending they're not home. But the customers don't care, they want me to be the valet and go around and knock on all the windows while they sit in the car waiting angrily.

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