Sorry, no tips to help you clean it, but how did the machine get infected? Rogue Webpage, unauthorized software? Did the user run a program they weren't supposed to?

On 9/30/2016 12:14 AM, Travis Johnson wrote:
Hi,

One of our office computers was just infected with "ransomware". It has encrypted all the files on that computer, plus many files on a server that computer was connected to.

Any ideas or suggestions on the best way to try and fix/remove this crap and unencrypt all the files?

Travis

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