Or more importantly what DNS you are using vs your customers … that doesn’t matter so much with streaming but might (not sure) with fast.com <http://fast.com/> speedtest … I’ll have to look into that
> On Oct 7, 2016, at 1:01 PM, Robert Andrews <[email protected]> wrote: > > Your GDNS entry at netflix is throwing you to the wrong server in the wrong > geographic area? Did you look at the traceroute to where the test and > netflix servers are going? > > On 10/07/2016 09:15 AM, Chris Wright wrote: >> I have a couple customers who are testing poorly at fast.com, yet their >> speeds are great on speedtest.net servers. Naturally they claim Netflix >> constantly buffers and accuse me of throttling Netflix � we�re doing no >> such thing. For giggles I kicked their SM for a moment and put their >> pppoe account in a laptop at the NOC, set the throttle exorbitantly high >> (100mbps) and let it rip. 2mbps to fast.com, 99mbps everywhere else. >> Testing an adjacent IP in the same subnet will do 99mbps at both >> fast.com and speedtest.net. >> >> I would be on the phone with my upstream asking questions if other IPs >> in the same subnet were experiencing the same results. This whole thing >> feels like Netflix is targeting individual IPs with a throttle hammer. >> Any ideas here? >> >> Chris Wright >> >> Network Administrator >>
