thats what i did

its the communication with them thats in question

if we initiate it in any way, we pretty much un train them no matter what

On Fri, Oct 14, 2016 at 12:18 PM, Cassidy B. Larson <c...@infowest.com>
wrote:

> Can’t you watch for outbound netflow data for remote port 25’s from your
> customers you’re going to drop port 25 on?
> Then proactively call/email them saying it’s going away.
>
> Or if you want to keep up with the antiphishing then tell them to contact
> you back at the known good number/email they have for you or is published
> on your website.
>
>
> On Oct 14, 2016, at 11:13 AM, That One Guy /sarcasm <
> thatoneguyst...@gmail.com> wrote:
>
> I think this has been discussed in the past.
>
> As part of our overall security implementation we will be dropping
> outbound port 25 for non business customers and business customers dont
> have an email rserver on record with an appropriately configured SPF record.
>
> I know which customers havent gotten with the times. The problem is how
> best to communicate with them. I am thinking its best to just drop it for a
> few hours at a time to drive support calls from those who notice it during
> that window periodically until we implement it permanently to limit a flood
> of support calls all at once. And maybe a notice on our website of what is
> going on.
>
> The issue I have is if we reach out in any way, directly, we circumvent
> all the antiphishing propaganda. If we email, then spoofed emails are
> trusted, if we email with a link, then they start trusting spoofed emails
> with links, same with our telephone number. If we reach out directly via
> telephone, well then they start paying IRS fines to John from india.
>
> anybody else implemented this and handled it responsibly?
>
> --
> If you only see yourself as part of the team but you don't see your team
> as part of yourself you have already failed as part of the team.
>
>
>


-- 
If you only see yourself as part of the team but you don't see your team as
part of yourself you have already failed as part of the team.

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