+1 Thats the we see it as well ..
On 01/05/2017 11:00 AM, Sterling Jacobson wrote:
My theory on this: I like having multiple options as a customer, so I tell them I prefer to be one of possibly many available ISPs. That's not good business to allow competition, but it helps to get in the door with management and residents when approval is needed. I take one of two approaches, never anything in the middle. One, I sell an entity/management a broadband connection only. In this case I do NOT support or take any calls from individuals, only the company/person I sold the line to for the entire complex. They get charged one bill for a CIR with burst line just like a business customer. I support that line at the demarcation and that's it. They can charge whatever they like to whomever they like off that line. I just charge them per agreement on the bandwidth and IP address block. Two, I sell directly to the customer. No revenue split or any money goes to management/company of the building/complex. Customers call us directly for sales/support and I get all the revenue. I manage and support all the physical lines to each customer I hook up and their services. Nothing in between for me. I don't feel like I should share revenue if I am supporting the end user. That's my take. -----Original Message----- From: Af [mailto:[email protected]] On Behalf Of Mike Hammett Sent: Thursday, January 5, 2017 9:44 AM To: [email protected] Subject: [AFMUG] MDUs For those of you doing MDUs, we've heard many ways to skin the cat. What are you doing? How is your compensation structured? What do they get for it? Who pays for what in the build? What size of developments do you target? What do you build out? etc. etc. -----Mike HammettIntelligent Computing SolutionsMidwest Internet ExchangeThe Brothers WISP
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