I would have to factor in all my customers... wireless, DSL, dial-up,
hosting, fiber. If I do that, it was around $42 ARPU.
Travis
On 3/9/2017 1:00 PM, Josh Luthman wrote:
Do you remember your ARPU by chance?
Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373
On Thu, Mar 9, 2017 at 12:39 PM, Travis Johnson <[email protected]
<mailto:[email protected]>> wrote:
Hi,
I think I was around $37/user/month for all expenses in 2013.
Travis
On 3/9/2017 9:52 AM, Josh Luthman wrote:
I was being part smart ass, part logical answer =)
Josh Luthman
Office: 937-552-2340 <tel:%28937%29%20552-2340>
Direct: 937-552-2343 <tel:%28937%29%20552-2343>
1100 Wayne St
Suite 1337
Troy, OH 45373
On Thu, Mar 9, 2017 at 11:01 AM, Sterling Jacobson
<[email protected] <mailto:[email protected]>> wrote:
Yes, nice, but I want to see if my operations are at least in
the ballpark with this metric.
I don't think this metric reveals much about a company or
proprietary information, could others please calculate and
share with me??
Even privately would help.
I want to feel good about myself, lol!
*From:*Af [mailto:[email protected]
<mailto:[email protected]>] *On Behalf Of *Josh Luthman
*Sent:* Thursday, March 9, 2017 7:27 AM
*To:* [email protected] <mailto:[email protected]>
*Subject:* Re: [AFMUG] Cost of Operations per Customer a month
At the end of every month the bank account has more money
than last month while spending money on new APs and customers.
Josh Luthman
Office: 937-552-2340 <tel:%28937%29%20552-2340>
Direct: 937-552-2343 <tel:%28937%29%20552-2343>
1100 Wayne St
Suite 1337
Troy, OH 45373
On Wed, Mar 8, 2017 at 6:31 PM, Sterling Jacobson
<[email protected] <mailto:[email protected]>> wrote:
Does anyone want to share their metric?
-----Original Message-----
From: Af [mailto:[email protected]
<mailto:[email protected]>] On Behalf Of Sterling Jacobson
Sent: Wednesday, March 8, 2017 1:09 PM
To: '[email protected] <mailto:[email protected]>' <[email protected]
<mailto:[email protected]>>
Subject: [AFMUG] Cost of Operations per Customer a month
There is probably a name for this in business, but I'm
not a trained/schooled businessman.
What is your ISP cost per customer to operate right now?
Minus debt payments.
Mine is currently $38.86 a month.
That is taking my normal monthly costs minus loan
payments and dividing it by number of customers.
It seems high to me, but I am just getting started I figure.
Mine should go down some as I grow customers in already
built areas, being fiber it's geographically bound of course.
I think by the end of this year I should be around $25
per customer a month.
I don't have many business clients, but this calculation
doesn't really count those for much anyways.
What do you guys think?
