Nobody will ever be as fast you. You can hope for half as fast. Keefe
On April 23, 2017 6:54:48 PM CDT, "Jim Bouse [Brazos WiFi]" <j...@brazoswifi.com> wrote: >I am in the exact same boat. New guy is slow as cold molasses. > >My installs are normally 2 hours. Maybe 3. >His are 4 or 5. So his days are 10 hours (yay overtime). > >When we work together, it seems that he just has his head up his butt >and doesn't realize what step comes next. > >Good luck! > >Jim > >Sent via the Samsung Galaxy S7 active, an AT&T 4G LTE smartphone > > >-------- Original message -------- >From: Brandon Yuchasz <li...@gogebicrange.net> >Date: 4/23/17 6:37 PM (GMT-06:00) >To: af@afmug.com >Subject: [AFMUG] installer hire / training process. > >I was going to type a long PC type post about this (which I did anyway >sorry) . But instead I am going to just ask how you guys go about >trying to teach / train a new installer to work faster? > >We have a guy right now that was hired to be an installer with other >duties as assigned. He is good at the other duties and has a good >understanding of networking, computers and even RF. The problem is that >he is very slow on installs and the primary job he was hired to do. > >I spent quite a bit of time with him last week trying to figure out >where the speed issues were coming from. So I took him on site surveys >ahead of time with me and we laid out the entire installs during the >survey. Install here, wire down here, across here in through wall here >and terminate. You could see the tower from these sites so hanging and >tuning the radio was a breeze. > >I sent him out on two installs the day after that. First one I >considered a hard install. The second one easy. They took him over 10 >hours not counting drive time. > >I spent the next morning doing site checks on them with the customers >permission. Both customers were happy with him and his install and not >a single thing on the install was done incorrectly I took another >installer with me and asked him to run the time frame in his head. He >came up to 3 hours for each install. So had I but we are both >experienced. > >So I talked really briefly with the new guy about getting faster and >then took him to an install I had surveyed myself. Ran him through the >entire install. Radio here, wire down here….. in and terminate. Install >router. I left the more experienced guy with him to answer questions >but told him to not physically help and explained to the new guy that >if he had questions to ask because the other guy is there to help him >figure out a faster process and would be talking with me after the >install about ways to speed up the process so we can help him. I should >mention the experienced guy is a supervisor so no hard feelings should >be had here. I left him at 9:00 > >I was thinking that maybe I was being unrealistic in my time frames on >installs since normally I have a helper on my installs and we knock out >three to four a day. I felt like I got my installs done in 3 hours max >when I was alone but never really timed them. So when I left the new >guy I drove a half hour to what I considered a hard install and did it >alone. Was done at 12:30 and driving back to check on the new guy. >When I got there he was just about done with the install but the truck >was spread around the driveway ( not throwing stones I have been known >to do this). So he was going past hour 4 at this point with paperwork >and packing the truck he was going to be at 5 for sure. I stepped in >did the paperwork and quietly asked the other guy to pack up the truck >some. This was done for selfish reasons ( its Friday and I have a >family) and also because we had a between 1 and 3 to hit for the final >install of the day. > >Grabbed subway. Scoffed it down. I bought and we headed to the last >job. > >I had the supervisor guy in my truck and we have worked together a lot >100s of installs together. So on the way to the install which he had >never seen I prep him on it. Big ladder ( 32”) up on the gable on the >back of the house. Take the little giant around to the deck so I can >access the roof. And it’s a tripod install. So when we pull into the >drive I point to the back of the house “that’s the back” he says okay >and I go to ring the doorbell and say hello. He has the new guy with >him so he told him to help with the ladder and then instructed him to >start an rj45 on a wire. When I walked out the ladder was up and the >supervisor was at the top screwing down the tripod. I grabbed the mast, >mounted the antenna and put the wireless unit on it to tune and >scurried up the small ladder and up the roof. Ill make this short. We >hung the gear and tuned and marked the tripod and I went down and he >had just finished the RJ45. In his defense he had put one on a 3 foot >scrap piece that he had confused with the rest of the wire in the box( >I don’t know) so this was his second end. Anyway we just ran the job >and he stayed out of the way. This was a hard roof, tall and not LOS >and we were done in the truck heading home in just under two hours. But >that was two guys and we ran. > >Ok so this is getting long sorry about that but I just am at a loss >with this guy. I did realize on that last job I run on job sites. I >always run to the truck back from the truck and I think ahead. This guy >defiantly does not run and nothing is done with any sense of urgency. >He is certainly smart and I hate to let him go because he has other >values but I don’t know what I can do to help him. He was hired to take >the load off of me and I realize at the beginning new guys are work but >its been over two months now he just recently took on jobs alone and he >is not taking the load off. He is adding to it. > >Thoughts? > >Is to wrong to say, your slow I don’t know why but I am going to fire >you if you don’t get fast. I wish I could tell you how to get fast but >Its lots of little things. Start with running everywhere you go and see >if that helps? > >Seriously…. I do want to know from those of you that have hired lots >of guys what are your thoughts? Should I not be running one man crews >with the expectation of two installs in an 8 hour day with an hour of >drive time in there? > >Thanks, >Brandon -- Sent from my Android device with K-9 Mail. Please excuse my brevity.
