Cool. I guess we're going to be doing an insurance claim on the lost gear, so I'll send this injector and Base II to you after that.

On 5/1/2017 11:00 PM, Forrest Christian (List Account) wrote:
Yeah, I like to see these.... Helps me to know where the design is susceptible to this type of stuff - although at some point it really just starts to feel like whack-a-mole: With enough energy, something is going to fry, and if you strengthen one part (or protect it better), then the energy is just going to choose something else to cook.

On Mon, May 1, 2017 at 4:56 PM, George Skorup <[email protected] <mailto:[email protected]>> wrote:

    Sorry to hijack, but semi related...

    We either had a really bad power surge or a very close lightning
    strike at our NOC over the weekend. No visible signs of a direct
    strike to the tower. I'm leaning towards the power surge since
    other networked things in the office died, and our office
    telco/network closet is uplinked to the server room via a pair of
    fiber. Railroad stuff was all messed up at several crossings. And
    other businesses nearby lost various electronics as well.

    Two AF24's and an AF5. GigE-APCs at the bottom weren't burned up,
    but were obviously dead. The AF POE injectors all shut down when
    plugged into them. The GigE-SS's on top apparently stopped the
    surge from hitting the radios. After I bypassed the GigE-APCs at
    the bottom, the ethernet links would only run at 100Mbps, plus
    errors. After bypassing the GigE-SS's on top this morning, all
    three are running GigE again with no errors. So that saved a lot
    of work today.

    However, it wasn't so good for the 5GHz 450i cluster at the top.
    Don't know how, but one survived. We relied on the 450's built-in
    suppression at the top. Didn't happen. The GigE-APCs were all
    dead. So yeah, you should probably just run GigE-SS's near a
    radio, even if it claims surge suppression is built in.

    The PacketFlux PowerInjector+Sync had two of the ports with
    visible damage on the board. Took out the SiteMonitor Base unit
    with it. Forrest, if you want these for failure analysis, just let
    me know. I'd be happy to send them to you. When I got the office,
    the green LED was flashing 2, and I believe port #2 was a damaged
    one. It also took out all four of those ports on the CCR1036.

    I've seen similar events over the years and this clearly looks
    like bottom up, i.e. utility surge. And of course the one thing I
    forgot after doing the generator and transfer switches.... the f'n
    whole panel surge suppressor. I would've moved the existing one
    over to the other panel, but I needed different breakers.

    On 5/1/2017 11:22 AM, Chuck McCown wrote:
    During a recent solder paste reorder, one of our people ordered a
    different solder than we historically have been using.  It
    requires a different cleaning method than we normally use.
    We only recently noticed this when making some new product
    prototypes.
    So, for a relatively short amount of time, the boards have not
    been properly cleaned.
    We will offer free advance replacements for any of our products
    purchased this year just so we can inspect them.  I don’t think
    it has been going on for a long time but I am not totally certain
    exactly when this happened.
    If  you have anything acting goofy or just don’t to chance it,
    let us know and we will ship you some new ones to swap with.




--
*Forrest Christian* /CEO//, PacketFlux Technologies, Inc./
Tel: 406-449-3345 | Address: 3577 Countryside Road, Helena, MT 59602
[email protected] <mailto:[email protected]> | http://www.packetflux.com <http://www.packetflux.com/> <http://www.linkedin.com/in/fwchristian> <http://facebook.com/packetflux> <http://twitter.com/@packetflux>



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