I always assumed people were over zealous in RMAs *shrug*

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Tue, Jul 4, 2017 at 9:49 AM, Mike Hammett <[email protected]> wrote:

> Customers.
>
>
>
> -----
> Mike Hammett
> Intelligent Computing Solutions <http://www.ics-il.com/>
> <https://www.facebook.com/ICSIL>
> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb>
> <https://www.linkedin.com/company/intelligent-computing-solutions>
> <https://twitter.com/ICSIL>
> Midwest Internet Exchange <http://www.midwest-ix.com/>
> <https://www.facebook.com/mdwestix>
> <https://www.linkedin.com/company/midwest-internet-exchange>
> <https://twitter.com/mdwestix>
> The Brothers WISP <http://www.thebrotherswisp.com/>
> <https://www.facebook.com/thebrotherswisp>
>
>
> <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>
> ------------------------------
> *From: *"Chuck McCown" <[email protected]>
> *To: *[email protected]
> *Sent: *Tuesday, July 4, 2017 8:48:20 AM
>
> *Subject: *Re: [AFMUG] New AF5X using less power than older board
> revisions?
>
> Customers or Vendors?
> We have almost zero returns.  We do give an RMA number to the customer for
> logging purposes, but if they don’t put the number on the box it is no big
> deal because we are expecting it.  I see maybe one return per quarter.
>
> *From:* Mike Hammett
> *Sent:* Tuesday, July 04, 2017 6:25 AM
> *To:* [email protected]
> *Subject:* Re: [AFMUG] New AF5X using less power than older board
> revisions?
>
> I'll never understand why people are resistant to doing RMAs.
>
>
>
> -----
> Mike Hammett
> Intelligent Computing Solutions <http://www.ics-il.com/>
> <https://www.facebook.com/ICSIL>
> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb>
> <https://www.linkedin.com/company/intelligent-computing-solutions>
> <https://twitter.com/ICSIL>
> Midwest Internet Exchange <http://www.midwest-ix.com/>
> <https://www.facebook.com/mdwestix>
> <https://www.linkedin.com/company/midwest-internet-exchange>
> <https://twitter.com/mdwestix>
> The Brothers WISP <http://www.thebrotherswisp.com/>
> <https://www.facebook.com/thebrotherswisp>
>
>
> <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>
> ------------------------------
> *From: *"Forrest Christian (List Account)" <[email protected]>
> *To: *"af" <[email protected]>
> *Sent: *Tuesday, July 4, 2017 1:37:53 AM
> *Subject: *Re: [AFMUG] New AF5X using less power than older board
> revisions?
>
> We've never done a RMA on one to my knowledge, at least in recent
> history.   Or if we have, it's been so few that I haven't become aware of
> it.  I'd have to look though the pile of RMAed hardware to be sure.  I
> vaguely remember some sort of software or manufacturability issue on the
> first few that went out..there may have been some swapped way back then,
> but that was so long ago I don't remember what it was.
>
> I'd really be surprised if there was a general systemic issue with these.
> The hardware are in all ways that matter identical to a powerinjector plus
> sync which we've been shipping for years in various forms.   Just remove
> the rj45's and the sync inputs, and add one more port.  Of course, I am
> prepared to be surprised.
>
> Just to repeat what I've said in the past, I really need to see the
> failures which do occur in order to be able to fix problems.  Every product
> which we've shipped which is similar enough to a currently shipping product
> is eligible for RMA at no cost.   In some cases this means that even
> products which are years old are still convered.  About the only exclusions
> are water damage and earlier revisions of products which have enough design
> changes that failures are no longer interesting.  It certainly doesn't hurt
> to send a request in.
>
> On Jul 3, 2017 7:45 AM, "Jeremy" <[email protected]> wrote:
>
>> Oops...nevermind.  Looks like they are still on there.  They were great
>> for powering Chuck's GIGE-POE-APC injectors, if only they were more
>> reliable.  Perhaps he has worked out the bugs by now, as ours were
>> purchased years ago when the product was first released.
>>
>> On Mon, Jul 3, 2017 at 8:36 AM, Adam Moffett <[email protected]> wrote:
>>
>>> http://store.packetflux.com/sitemonitor-5-channel-power-
>>> distribution-unit/
>>>
>>>
>>>
>>> ------ Original Message ------
>>> From: "Kurt Fankhauser" <[email protected]>
>>> To: [email protected]
>>> Sent: 7/3/2017 9:09:44 AM
>>> Subject: Re: [AFMUG] New AF5X using less power than older board
>>> revisions?
>>>
>>>
>>> George,
>>>
>>> What is a packetflux 5ch PDU? I can't find anything on their site except
>>> 4 and 8 port injectors.
>>>
>>> On Fri, Jun 30, 2017 at 9:22 PM, George Skorup <[email protected]
>>> > wrote:
>>>
>>>> I have some PacketFlux 5Ch PDUs. I've found the current measurements to
>>>> be fairly accurate. One has an AF24 on it and measures 1020mA, so 49 watts.
>>>> Others with Exalt ExtendAir G2-11's measuring 490-520mA, so 24-25 watts.
>>>> And a pair of SAF Lumina 6GHz HP radios both about 825mA = 39.6 watts while
>>>> the radios themselves say about 870mA and 40.4 watts, so.. close enough.
>>>> All of these are fed from the regulated output Traco BCMU360's in 48V mode.
>>>> I love the 5Ch PDUs + GigE-POE-APCs for +48 backhauls. No fuses to worry
>>>> about. And slightly higher power than a typical POE injector will handle.
>>>>
>>>> On 6/30/2017 5:36 PM, Mathew Howard wrote:
>>>>
>>>> Well, I've always measured them from the DC side, so I could see them
>>>> going drawing that much from the wall.
>>>>
>>>> Kind of interesting, I was just checking some of ours... I have one
>>>> site, where there are two AF-5x plugged being powered from a MikroTik hEX
>>>> PoE, so they both have the exact same power source, similar cable lengths,
>>>> etc. and one is showing 8.1 watts and the other is 10.5 watts. The
>>>> interesting thing, is that the one that's drawing more power actually has
>>>> less load going through it, and judging from the MAC address, is also
>>>> slightly newer. I don't know how accurate those MikroTiks are at measuring
>>>> current (wouldn't surprise me if they're far from accurate), but I would
>>>> expect them to at least be kinda consistent.
>>>>
>>>> On Fri, Jun 30, 2017 at 4:50 PM, Eric Kuhnke <[email protected]>
>>>> wrote:
>>>>
>>>>> I really thought I remembered seeing an AF5X about eighteen months
>>>>> ago, drawing 16-17W from the wall, but I could be wrong or the watt meter
>>>>> that it was plugged into was grossly inaccurate. This newer model of
>>>>> kill-a-watt seems to be better.
>>>>>
>>>>>
>>>>>
>>>>> On Fri, Jun 30, 2017 at 7:29 AM, Mathew Howard <[email protected]>
>>>>> wrote:
>>>>>
>>>>>> Yeah, I think that's pretty consistent with what the AF-5X radios
>>>>>> have always used. The AF5 (not X) and AF24 do use a lot more power.
>>>>>>
>>>>>> On Fri, Jun 30, 2017 at 7:08 AM, Stefan Englhardt <[email protected]>
>>>>>> wrote:
>>>>>>
>>>>>>> Yes. All my AF5X use ~10W. UBNT AC use 6W and older MT 11n use 3-4W.
>>>>>>> SAF is 30-35. PTP600 is 50.
>>>>>>>
>>>>>>>
>>>>>>> On Fri, 30 Jun 2017 12:04:44 +0000
>>>>>>> Rory Conaway <[email protected]> wrote:
>>>>>>>
>>>>>>>> I think you are thinking of the AF24 which cranks 50W all the time.
>>>>>>>>
>>>>>>>> Rory
>>>>>>>>
>>>>>>>> From: Af [mailto:[email protected]] On Behalf Of Eric Kuhnke
>>>>>>>> Sent: Thursday, June 29, 2017 6:43 PM
>>>>>>>> To: [email protected]
>>>>>>>> Subject: [AFMUG] New AF5X using less power than older board
>>>>>>>> revisions?
>>>>>>>>
>>>>>>>> Provisioning a new AF5X link here on their AC PoE injectors before
>>>>>>>> they go out to the field. Something interesting I've noticed, and 
>>>>>>>> maybe I'm
>>>>>>>> not remembering right, but it seems that the newer AF5X use less power 
>>>>>>>> than
>>>>>>>> the older ones.
>>>>>>>>
>>>>>>>> This unit with its ubnt default PoE injector plugged into a
>>>>>>>> kill-a-watt is measuring 11 watts. There's no traffic going through 
>>>>>>>> it, but
>>>>>>>> as I recall an AF5X uses pretty much the same amount whether or not 
>>>>>>>> it's
>>>>>>>> under load, since the AF architecture is constantly sending/receiving
>>>>>>>> frames whether or not they have an ethernet data payload.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>> ----- GENIAS INTERNET -- www.genias.net ------
>>>>>>> Genias Internet
>>>>>>> Stefan Englhardt         Email: [email protected]
>>>>>>> Dr. Gesslerstr. 20       D-93051 Regensburg
>>>>>>> Tel: +49 941 942798-0    Fax: +49 941 942798-9
>>>>>>> <%2B49%20941%20942798-9>
>>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>>
>>>>
>>>
>>>
>>
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