+1 Its 2017 and a GUI is required these days. Time is $$$

Jon Langeler
Michwave Technologies, Inc.


> On Aug 3, 2017, at 12:44 PM, Rory Conaway <[email protected]> wrote:
> 
> We just put some up and weren’t impressed.  When you call tech support and 
> they make you feel like a second class tech because you don’t use command 
> line entries instead of the GUI, that’s pretty much the end of our 
> relationship with that company going forward.  GUI’s are important to 
> reducing training and being able to have more techs handle basic support 
> which in turn reduces costs and improves support times.  How that message 
> hasn’t gotten through to some companies is beyond me.
> 
> 
> Rory
>  
> From: Af [mailto:[email protected]] On Behalf Of Jon Langeler
> Sent: Thursday, August 3, 2017 9:38 AM
> To: [email protected]
> Subject: Re: [AFMUG] DW shutsdown
>  
> Dragonwave was always higher priced but I could never figure out the 
> advantages.
> 
> Jon Langeler
> Michwave Technologies, Inc.
>  
> 
> On Aug 3, 2017, at 11:48 AM, Sterling Jacobson <[email protected]> wrote:
> 
> Wow. I wonder how that happened?
>  
> Used to be one of the forefront in that market.
>  
> Just couldn’t keep pace with the industry?
>  
> I bet that happens to Ceragon in the next year or two.
>  
> From: Af [mailto:[email protected]] On Behalf Of Gino A. Villarini
> Sent: Thursday, August 3, 2017 9:42 AM
> To: [email protected]
> Subject: [AFMUG] DW shutsdown
>  
> http://www.rcrwireless.com/20170803/business/backhaul-firm-dragonwave-enters-receivership-tag17
>  
> 
> Gino A. Villarini
> 
> President
> Metro Office Park #18 Suite 304 Guaynabo, Puerto Rico 00968
> <image001.png>

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