We are currently staffed at 500:1. I think a lot of it has to do with the age of your network (how many CPE conversions you have to do, removals from cancellations, etc) vs a newer company with all new gear and not as much chance for a customer base and equipment to age, move away etc. Probably the biggest factor is how far out are you booked and is that timeline acceptable to you.
Joe > On Aug 3, 2017, at 3:19 PM, ch...@wbmfg.com wrote: > > I used to use a 600:1 rule of thumb. > > From: Donnie McCorkle <> > Sent: Thursday, August 3, 2017 2:18 PM > To: <>af@afmug.com <mailto:af@afmug.com> > Subject: [AFMUG] How do I decide if we need more technicians? > > This question was posed by one of my managers this week. > > I told him I’d ask the animal farm and he gave me a strange look…. > > Is there any ratio of technicians to subscriber that seem to be standard or > has worked for you? > Any other rational your company uses to decide if your manpower is sufficient? > > We read an article recently were a startup WISP had 2000 customers before he > hired his first employee.. and that sounded pretty wild.
