I hate VoIP.  I hate phones.  I hate LNP.

But logically I have to conclude that it's worth it.
* You'll make some money on the service itself
* It makes customers more sticky
* It helps you compete with cable and telco voice+data bundles

And at least in my case, I found problems I didn't know we had. You could have the tiniest issues in your network that you don't notice except that they can be heard on a VoIP call. Examples I can recall are the 8th packet delayed bug on Canopy (fixed years ago, but VoIP is what revealed it), a switch with a sort of tick that periodically delays packets, a router that's just a hair underpowered, weird driver issues, etc. For better or worse, selling voip raises the standard of success and I think committing to making it work made the network stronger overall.

-Adam


------ Original Message ------
From: "Dave" <[email protected]>
To: "Animal Farm" <[email protected]>
Sent: 11/8/2017 9:29:52 AM
Subject: [AFMUG] voip

Big question here.
Is it worth it to be a voip provider? With all the paperwork and 911 stuff?
How is everyone doing this?
If your paying for hosted what end user rates do you charge?

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