Ok, clarification, this still might be a power issue, checking on this...

On Sat, Feb 17, 2018 at 12:25 PM, Forrest Christian (List Account) <
[email protected]> wrote:

> I'm awake again.   Apparently these are the stock 820c ac power supplies.
>
>
> On Feb 17, 2018 11:32 AM, "Roland Houin" <[email protected]> wrote:
>
>> Agree, could be inadequate power.
>> when activating the second core, it takes more power..
>> we have tried using sync injectors, work with 1 core, too much load for
>> 2nd core.
>>
>> Roland
>>
>>
>> > Sounds like a watchdog timer or a power supply overheating and folding.
>>
>> From: Bill Prince
>> Sent: Saturday, February 17, 2018 8:41 AM
>> To: [email protected]
>> Subject: Re: [AFMUG] PTP820C radios not booting up - ideas?
>>
>> If I'm reading this right, it worked at some point where you could
>> configure it?
>> This implies that something is wonky in your configuration. If you have it
>> connected to a Mikrotik, you could scan for IPs and/or MAC addresses to
>> see if
>> it somehow is changing its IP or something.
>>
>> Is someone onsite to check, or is this all happening remotely?
>>
>> bp
>> <part15sbs{at}gmail{dot}com>
>>
>> On 2/17/2018 3:19 AM, Forrest Christian (List Account) wrote:
>>
>> So we have a new (i.e. put into production in the last couple of days)
>> pair of
>> 820C radios. I discovered earlier tonight that XPIC was not enabled on the
>> radios, limiting throughput.
>>
>> In the process of enabling XPIC, we made some changes to the config,
>> rebooted
>> both ends, and now neither end will boot fully. We see the interfaces
>> come up
>> for about 30 seconds every 2.5 minutes, then they drop off and the cycle
>> repeats.
>>
>> We've tried power cycling both ends. We've tried powering off one end in
>> hopes
>> it was related to the radios talking to each other.
>>
>> We have also attempted to get in with the 'splitter cable' on the
>> management
>> port. Using the provided IP addresses, we get a few pings out of the
>> radio each
>> cycle on the 'recovery port' (like 4), but are not able to start a web
>> session
>> at all. I haven't put a packet sniffer on it to see if it responds to the
>> SYN
>> packet or not, but it sure doesn't seem like it even starts a connection
>> (just
>> times out).
>>
>> In the hopes that SNMP was coming up during this time and I could issue a
>> config
>> reset via SNMP, we also tried to do a SNMP put and a SNMP get (at
>> different
>> times) with the community string we configured the radios with, and it
>> seems
>> like SNMP is not responding either.
>>
>> I'm going to get some sleep now, and try again tomorrow. We've opened up a
>> ticket with Cambium support but I'm not getting any meaningful response
>> out of
>> them, and because of the timing, they're unable or unwilling to escalate
>> beyond
>> level one.
>>
>> I'm hoping someone has been through this and knows the magic solution....
>> Any
>> ideas?
>>
>> --
>>
>> Forrest Christian CEO, PacketFlux Technologies, Inc.
>>
>> Tel: 406-449-3345 <(406)%20449-3345> | Address: 3577 Countryside Road,
>> Helena, MT 59602
>> <https://maps.google.com/?q=3577+Countryside+Road,+Helena,+MT+59602&entry=gmail&source=g>
>> [email protected] | http://www.packetflux.com
>>
>> <
>>
>>
>>


-- 
*Forrest Christian* *CEO**, PacketFlux Technologies, Inc.*
Tel: 406-449-3345 | Address: 3577 Countryside Road, Helena, MT 59602
[email protected] | http://www.packetflux.com
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