"I just sent an email to my girlfriend with dinner reservations for tonight, but now I want to break up with her, can you delete the email that I sent her?"

"3 years ago I bought a widget, and now I want to buy it again, but I can't find it in my inbox, can you find it for me?"

"I just deleted all my email, but now I want it back.  Get it back now!"

None of these are configuration problems, but will all take support time, even to tell them "No, go away"

On 2/21/2018 11:23 AM, Mike Hammett wrote:
Username and password is all they need. If you've set your backend up correctly, most mail clients will autodiscover all other required settings.

It really isn't that complicated.



-----
Mike Hammett
Intelligent Computing Solutions <http://www.ics-il.com/>
<https://www.facebook.com/ICSIL><https://plus.google.com/+IntelligentComputingSolutionsDeKalb><https://www.linkedin.com/company/intelligent-computing-solutions><https://twitter.com/ICSIL>
Midwest Internet Exchange <http://www.midwest-ix.com/>
<https://www.facebook.com/mdwestix><https://www.linkedin.com/company/midwest-internet-exchange><https://twitter.com/mdwestix>
The Brothers WISP <http://www.thebrotherswisp.com/>
<https://www.facebook.com/thebrotherswisp>


<https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>
------------------------------------------------------------------------
*From: *"Brandon Yuchasz" <[email protected]>
*To: *[email protected]
*Sent: *Wednesday, February 21, 2018 10:53:30 AM
*Subject: *Re: [AFMUG] Email Server

My guess is “ I cant get email to work on my new iphone” J

*From:*Af [mailto:[email protected]] *On Behalf Of *Mike Hammett
*Sent:* Wednesday, February 21, 2018 9:41 AM
*To:* [email protected]
*Subject:* Re: [AFMUG] Email Server

What are people doing to cause an administrative burden?



-----
Mike Hammett
Intelligent Computing Solutions <http://www.ics-il.com/>
<https://www.facebook.com/ICSIL><https://plus.google.com/+IntelligentComputingSolutionsDeKalb><https://www.linkedin.com/company/intelligent-computing-solutions><https://twitter.com/ICSIL>
Midwest Internet Exchange <http://www.midwest-ix.com/>
<https://www.facebook.com/mdwestix><https://www.linkedin.com/company/midwest-internet-exchange><https://twitter.com/mdwestix>
The Brothers WISP <http://www.thebrotherswisp.com/>
<https://www.facebook.com/thebrotherswisp>


<https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>

------------------------------------------------------------------------

*From: *"Jeremy" <[email protected] <mailto:[email protected]>>
*To: *[email protected] <mailto:[email protected]>
*Sent: *Wednesday, February 21, 2018 9:36:15 AM
*Subject: *Re: [AFMUG] Email Server

We use Zimbra (and I love it!), but gave up on providing emails to customers years ago. We have a few (maybe 10) remaining aside from our in-house emails. These 10 customers are not really profitable due to the amount of time that we spend dealing with email issues every year. I would never even consider going back to providing email, and we are considering cancelling these ten.

On Wed, Feb 21, 2018 at 6:18 AM, Dennis Burgess <[email protected] <mailto:[email protected]>> wrote:

We host quite a few mailboxes, can’t tell you how many, it’s a number of servers in redundant configuration, we can have two servers physically go down and nothing stops working. We also backup everything on a daily basis, pricing starts at 2 bucks a mailbox but goes down from there as the scale increases. We offer secure webmail, secure POP/IMAP as well as SPF and DMARK if you are so inclined to do so. Remote administration and simple migration. All of our pricing is here .https://www.linktechs.net/productcart/pc/viewcontent.asp?idpage=47 in case someone wanted to know or wished us to host it. JJust a FYI.

Dennis Burgess

www.linktechs.net <http://www.linktechs.net/> – 314-735-0270 x103 <tel:%28314%29%20735-0270> – [email protected] <mailto:[email protected]>

*From:*Af [mailto:[email protected] <mailto:[email protected]>] *On Behalf Of *Lewis Bergman
*Sent:* Tuesday, February 20, 2018 7:53 PM
*To:* [email protected] <mailto:[email protected]>
*Subject:* Re: [AFMUG] Email Server

I tried the same thing. I thought nobody would pay that much. I found they would happily do it. I kept raising it. They finally started fleeing when i required $20 a month paid annually.

On Tue, Feb 20, 2018, 7:22 PM Steve Jones <[email protected] <mailto:[email protected]>> wrote:

    We went to rackspace, never turned back, we are ona na
    inexpensivish rate and we dont pimp the isp email. Though maybe we
    should, we set it at 5 bucks a box per month with required annual
    payment if you want to keep your email after leaving our service.
    Figured that would get them to go away, but a suprising number
    keep it. Its pure cash, like people who still have dialup
    customers that churn cash with zero support each month.

    On Feb 20, 2018 5:32 PM, "Layne Sisk" <[email protected]
    <mailto:[email protected]>> wrote:

        We have lots of ISPs that outsource email hosting to us, but
        we have a grandfathered deal and use BlueTie to provide the
        service.  We used to run our own servers and found that we
        could provide better service at a lower cost (and wayyyy less
        headaches).

        Layne Sisk
        ServerPlus
        801.426.8283, ext 102 <tel:801.426.8283%2C%20ext%20102>






        -----Original Message-----
        From: Af [mailto:[email protected]
        <mailto:[email protected]>] On Behalf Of Matt
        Sent: Tuesday, February 20, 2018 9:35 AM
        To: [email protected] <mailto:[email protected]>
        Subject: [AFMUG] Email Server

        For those of you still providing your users with an email
        account what platforms are you using?



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