Don’t you control the reverse DNS for 65.126.126.5?  You could just modify it 
to be the right manage.bluespring.me <http://manage.bluespring.me/> hostname 
rather than the 65-126-126-5.dia.static.bluespring.me 
<http://65-126-126-5.dia.static.bluespring.me/>.

It shouldn’t matter though for PCI compliance.  I’ve never had any PCI 
compliance folks complain about reverse DNS not matching the certificate.. 
Otherwise on a shared hosting server with someone’s cert for: 
www.joesfishandships.com <http://www.joesfishandships.com/>, the reverse DNS of 
that shared IP is hosting.myorg.com <http://hosting.myorg.com/>.



> On Apr 11, 2018, at 9:21 AM, Jeremy <[email protected]> wrote:
> 
> Just got a response back from a different tech: "For the SSL Certificate with 
> Wrong Hostname, I have been informed that you can submit an Exception Request 
> under that finding:
> 
> Check the “Invalid Finding” radio button."
> 
> That is what I thought.
> 
> On Wed, Apr 11, 2018 at 9:14 AM, Jeremy <[email protected] 
> <mailto:[email protected]>> wrote:
> We keep failing our PCI compliance over what I believe is an error on their 
> side.  Our wildcard cert covers *.bluespring.me <http://bluespring.me/>, 
> which is used on multiple servers.  They are wanting an exact match to our 
> domain on the CN, which is "65-126-126-5.dia.static.bluespring.me 
> <http://65-126-126-5.dia.static.bluespring.me/>".  To me, *.bluesping.me 
> <http://bluesping.me/> IS a match.  If I change the CN to that specific 
> billing server then it will not match the website server.  It was my 
> understanding that this is the entire point of having a wildcard cert.  
> Anyone else ever gone through this?  Does their analysis that *.bluespring.me 
> <http://bluespring.me/> is NOT a match seem right to everyone here?
> 
> 

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