On júl. 28, 15:41, Andrea Tomasini <[email protected]>
wrote:
> On 28 Jul, 2009, at 18:27 , zooli wrote:
>
> > hi!
>
> Hi :-)
>
> > our company would love to use agilo, but it always dies because of
> > character encoding issues. we're in Hungary, and we have some special
> > characters (árvíztűrő tükörfúrógép = flood-proof mirror-
> > drill, with
> > all hungarian chars :)). as i've tested, i cannot use those characters
> > in a sprint name, in custom fields label, etc...
>
> Great :-) Can you tell us a list of the fields or places we should
> look at? We just need to get the pattern right, we have some issues
> with external plugins and implicit string conversion that are hard to
> find. We do test the tool with German enconding, and a lot of umlaut
> letters, but I am not sure we cover all of the area :-)
well as i mentioned: sprint name, custom fields label, backlog name,
that's i've found, i think there are some more, i'll try to find them.
but it now destroys not just the db, the whole image, after i create a
new backlog with a bogus name, it says i have to upgrade the
environment, and after doing so, i cannot login and the agilo plugin
is not active. it's a bit boring to replace the virtual machine image
with the original after every error.
>
> > i always get errors similar to this:
> > UnicodeEncodeError: 'ascii' codec can't encode character u'\u0171' in
> > position 189: ordinal not in range(128)
> > and after that i have to restore the database.
>
> Which database are you using? Can you give information on the SQL
> driver and DB you are using? We found out in many cases the MySQL
> driver - if you do not explicitly install the DB with the right
> encoding - switch to ASCII and the MySQL python adapter try to coerce
> everything to ASCII strings... but this might not be the case :-)
i'm using the default sqlite database, and now i downloaded the vmware
image to check if something is wrong with my installation, but that
also produces these things.
>
> > why is the ascii codec used? why not something with unicode?
> > trac itself can handle every character we use, i wonder why agilo can
> > not?
>
> Well if trac works on the same database than we can remove the
> previous case... is it really the same or another environment? Agilo
> should, so it is definitely a bug if it is not :-)
>
yes, it's the same environment.
> > where can i report this as a bug?
>
> Here is ok, can you provide more informations?
>
> > thanks
>
> Thank you for reporting :-)
>
> Best
> ANdreaT
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