Hello, & first post!

My company is trialing Agilo, and I had some issues with activating
Pro. Agilo support were most helpful, & pointed me in the right
direction, & to this group, so am documenting the resolution here for
the long tail:

Issue: couldn't activate Pro features

Context:

Running an Ubuntu Karmic server which had Trac 0.8, upgraded to .11.5,
then installed Agilo, configured it a bit, tried Pro via:

> > agilo_common.* = enabled
> > agilo_pro.* = enabled

in trac.ini, restarted Apache... no effect.

Resolution:

Replaced the granular configuration issues, e.g.
agilo.charts.macros.agilochartmacro from trac.ini with

agilo.* = enabled

to enable all features (also a future-proofer in case of features in a
new release)

Check for agilo_open in PYTHONPATH (none found)

Set debugging level to something like:

[logging]
log_file = trac.log
log_level = WARN
log_type = file

Restart apache. Then found the following in the log:

rac[:loader] ERROR: Skipping "agilo_common.scrum =
agilo_common.scrum": (can't import "ImportError: Bad magic number in /
usr/local/lib/python2.6/dist-packages/binary_agilo-1.2.0_PRO-py2.5.egg/
agilo_common/__init__.pyc")
Trac[:loader] ERROR: Skipping "agilo_common.web_ui =
agilo_common.web_ui": (can't import "ImportError: Bad magic number in /
usr/local/lib/python2.6/dist-packages/binary_agilo-1.2.0_PRO-py2.5.egg/
agilo_common/web_ui.pyc")

etc.

Appears to be due to old .pyc files - at this point, turned out to
have an Agilo for Python 2.5 but running Python 2.6, due to the
upgrade... heh.

Via http://thingsilearned.com/2009/04/13/easy_install-uninstalling/ :

easy_install -m binary_agilo-1.2.0_PRO-py2.5.egg

easy_install binary_agilo-1.2.0_PRO-py2.6.egg

Force remove binary_agilo-1.2.0_PRO-py2.5.egg  via use of update

Restart apache - success!

Go to Admin>Agilo>Licensing & set up Pro...

-- 
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